Natalie Martinson
Crookston,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious and always eager to learn new tasks, solve problems, and interpersonal communication. Dependable and detail-orientated. Have a broad history with education with working with the public, humans and animals. Have a wide-range of knowledge with a University setting and admire to help people.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Veterinary Technician
Golden Valley Veterinary Clinic
04.2022 - 03.2023
- Answered owner animal health questions and advised on best care practices.
- Educated clients on animal health, preventive care and procedures.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Collected patient biopsies and blood samples for laboratory analysis.
- Trained other technicians in operations and procedures.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted senior staff with blood analyses and physical assessments.
- Developed education initiatives to educate animal owners on various issues and topics.
- On the safety committee to help assess changes that needed to happen between safety of staff and animals.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Veterinary Technician/Veterinary Assistant
Animal Health Clinic
08.2017 - 03.2022
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Created cost estimates per the request of the Veterinarian.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Collected patient biopsies and blood samples for laboratory analysis.
Animal Care Technician
Homeward Animal Shelter
01.2020 - 08.2020
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Cleaned and sanitized the surfaces in the shelter to help reduce infectious diseases.
- Help notify the Veterinary Technician on staff or other staff if any health concerns or other husbandry concerns needed to be addressed.
- Feed, give water, and medication to the animals housed.
- Do laundry and organize donations.
- Transport the housed animals to the Veterinary Clinic for common procedures and give the history to the Veterinary Staff at the said clinic.
Cashier/Sales Associate
PetSmart
02.2016 - 01.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Lift, organize, stock, face goods to the appropriate area.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Answered questions about store policies and addressed customer concerns.
School Age Assistant
YMCA Of Cass And Clay Counties
07.2014 - 02.2016
- Helped teacher prepare instructional material and displays.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
- Cleaned, organized and restocked classrooms for upcoming activities.
- Helped develop age related activities for the appropriate for age groups.
- Maintained and operated classroom equipment to maximize use and lifespan.
- Help assist the school age student with various subjects, including homework if they have any questions.
- Collaborated with instructors to develop engaging lesson plans.
- Developed and implemented strategies to improve student engagement.
Front End Bagger
Hornbacher's Foods
10.2009 - 08.2011
- Communicated with cashiers and customers to learn about bagging needs.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Provided product knowledge to help customers select best products.
- Completed daily orders with expert picking and packing of shipments.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
Education
Bachelor of Science - Veterinary Technology
North Dakota State University
Fargo, ND08.2020
No Degree - Occupational Therapy Assistant
North Dakota State College of Science
Wahpeton, ND2014
Skills
- File and Records Management
- Patient Charting
- Critical Thinking
- Customer Service
- Administrative and Office Support
- Managing Multiple Tasks
- Time Management
- Client Education
- Inpatient Care
- Wound Treatment
- Lab Operations
- Money Handling Abilities
- Research
Accomplishments
- Supervised Veterinary Technician interns and to help give new ideas and to teach them new skills in practice.
- Developed and implemented laboratory procedures and best practices, training guidelines and safety protocols.
Certification
- Licensed Veterinary Technology - 2022
Timeline
Licensed Veterinary Technician
Golden Valley Veterinary Clinic
04.2022 - 03.2023
Animal Care Technician
Homeward Animal Shelter
01.2020 - 08.2020
Veterinary Technician/Veterinary Assistant
Animal Health Clinic
08.2017 - 03.2022
Cashier/Sales Associate
PetSmart
02.2016 - 01.2020
School Age Assistant
YMCA Of Cass And Clay Counties
07.2014 - 02.2016
Front End Bagger
Hornbacher's Foods
10.2009 - 08.2011
Bachelor of Science - Veterinary Technology
North Dakota State University
No Degree - Occupational Therapy Assistant
North Dakota State College of Science
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