Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rikki Cohen

Pierson,FL

Summary

A dedicated and compassionate Licensed Veterinary Technician with more then 13 years experience providing high quality medical support in animal care. 8 + years experience within practice management with expert team leadership, planning and organizational skills built during a successful career. Training and equipping employees to independently handle daily functions and meet customer needs. Diligent mentor with exceptional management and technician abilities with a results-driven approach within a fast- paced setting.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Licensed Veterinary Technician

Banfield Pet Hospital
02.2013 - Current
  • Improved marketing to attract new customers and promote business.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained daily, weekly and monthly quotas for fast paced 5 doctor practice.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved safety procedures to create safe working conditions for workers.
  • Conducted weekly market meetings
  • Working in role as CVT examining on average 17 pets per day - running and reading lab work, communicating with clients and prescribing medications
  • Taking lead within surgical suit and within emergency situations.
  • Educated clients on nutrition, preventive health and other animal care.
  • Triaged incoming patients to determine treatment needs and urgency of care.

Veterinary Assistant

Shelton Veterinary Clinic
01.2011 - 02.2013
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Assisted veterinarians with wound care, checking vital signs, preparing animals for surgery, administering anesthetics and monitoring patient parameters under anesthesia.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Collected and processed samples for laboratory testing.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient care.
  • Assisted veterinarians with euthanasia of animals.
  • ensure safety of pets, clients and associates by utilizing safe restraining techniques.
  • Educated clients on post-surgical care and nutrition.

Education

Associate of Science - Certified Veterinary Technician

St. Petersburg College
Clearwater, FL
01.2017

Skills

Time Management

Critical thinking

Staff management

Employee performance evaluations

Drug inventory oversight

Employee recruitment and hiring

Employee work scheduling

Training

Team building

Facility inspection

Hospital orders

Appointment scheduling

Billing and invoicing

Venipuncture

Emergency readiness

CPR certified

Surgical training and anesthesia administration

Physical examinations

Laboratory testing and interpretation

Dental procedures and extractions

Dental radiographs

Medication and vaccination administration

Building treatment plans

Client communication

Certification

Royal Canin - Pet Nutrition Advisor Program Certificate

References

Kenneth Beauchamp   321-806-8681

Timeline

Licensed Veterinary Technician

Banfield Pet Hospital
02.2013 - Current

Veterinary Assistant

Shelton Veterinary Clinic
01.2011 - 02.2013

Associate of Science - Certified Veterinary Technician

St. Petersburg College

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Rikki Cohen