Bridget Dowdakin
Atlanta,GA
Summary
Attentive individual with a focus and drive to complete tasks efficiently & effectively, find the best solutions to problems and support others. A true team player offering Nearly 3 years working in the healthcare industry. With experience in face-to-face patient interactions, as well as healthcare chart fluency.
Overview
4
4
years of professional experience
Work History
Billing & Accounts Coordinator
Ross Eyecare Group
01.2023 - Current
- Generate invoices and statements, and process payments
- Research patient account information to respond to inquiries and resolve disputes
- Perform collections activities by contacting customers via phone or email regarding outstanding balances due on their accounts.
Front Desk Receptionist
Ross Eyecare Group
09.2021 - 12.2022
- Answered phones to respond to current and prospective patient inquiries and transferred calls to appropriate staff members
- Managed patient check-in and check-out procedures, reservations and payments
- Delivered friendly and knowledgeable support to current and prospective patients
- Trained newly hired employees on front desk procedures and office operations.
Private Nanny & Tutor
Private Household
08.2020 - 01.2021
- Assisted children with understanding and completing homework assignments
- Participated in hands-on learning activities with children incorporating art
- Prepared snacks and meals, and reinforced appropriate discipline for children according to parents' specifications.
Summer Camp Counselor
Cowart Family YMCA
06.2020 - 08.2020
- Engaged children in arts and crafts, sports activities, games and field trips
- Encouraged positive behavior among campers through role modeling and reinforcement techniques
- Collaborated with other counselors to create fun learning experiences for campers
- Reported incidents and accidents to supervisors and completed necessary paperwork.
Education
Graphic Design -
Brigham Young University - Idaho
Rexburg, IDSkills
- Organization
- Emotional intelligence
- Customer service
- Efficient communication
- Conflict management
- Effective planning
Timeline
Billing & Accounts Coordinator
Ross Eyecare Group
01.2023 - Current
Front Desk Receptionist
Ross Eyecare Group
09.2021 - 12.2022
Private Nanny & Tutor
Private Household
08.2020 - 01.2021
Summer Camp Counselor
Cowart Family YMCA
06.2020 - 08.2020
Graphic Design -
Brigham Young University - Idaho
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