Bridget Gapastione
Chicago
Summary
Dynamic analyst with proven expertise in AI workflow optimization and project management at Alphasense. Utilized critical thinking to generate actionable insights in consumer behavior, significantly enhancing brand performance. Skilled in client relations and lead generation, consistently achieving results that surpass expectations.
Overview
6
6
years of professional experience
Work History
Analyst I, Channel & Customer Research
Alphasense
Chicago
04.2025 - Current
- Contributed as one of the initial 10 team members on AI interviewer beta team, assisting in launch and ongoing development of the interviewer.
- I lead project management and cross-functional coordination for the launch of the AlphaSense interviewer, an innovative conversational AI tool designed to scale qualitative research.
- Collaborated with product and engineering teams to optimize AI workflows, enhancing product adaptation.
- Focused on consumer sector projects across QSR, fashion retail, and CPG, analyzing brand performance, consumer behavior, and market dynamics to provide actionable insights.
Sales Development Representative
Camm Capital LLC
Chicago
11.2023 - 03.2025
- Met and exceeded monthly sales targets.
- Executed targeted outbound calls to identify and qualify new sales opportunities.
- Conducted outreach to potential customers via cold calling, emailing, and social media to expand lead generation.
- Utilized CRM to monitor and project sales activities and outcomes.
- Utilized CRM system to track customer interactions, analyze trends, and generate reports.
- Maintained accurate records in CRM of outcomes of calls, conversations and follow-up steps.
- Developed key understanding of pipeline and target objectives to execute sales opportunities.
Server/Bartender
Gordy's Boathouse
Lake Geneva
05.2021 - 09.2024
- Crafted and served a wide range of cocktails, maintaining adherence to recipe standards while ensuring a clean and organized bar area.
- Effectively upsold menu items and promoted daily specials, contributing to a 15% increase in sales.
- Acquired comprehensive knowledge of the restaurant's menu offerings, enabling personalized recommendations based on customer preferences and dietary restrictions.
- Resolved customer concerns and conflicts promptly and professionally, resulting in improved guest retention.
- Managed cash and credit transactions accurately, ensuring daily receipts balanced with precision.
Bartender/Server/Banquet Captain
The Club
Columbia
06.2020 - 07.2023
- Provided an unparalleled level of customer service to exceed customer satisfaction and have a 100% customer return rate.
- Provided attentive service to over 50 customers daily, ensuring a positive dining experience. and over 80+ drinks daily.
- Coordinated activities of servers, bartenders, cooks, dishwashers, and kitchen helpers during busy shifts and large events to improve overall service.
- Monitored sales at end of each shift to exceed daily quota.
LTL Operations Coordinator Intern
Coyote Logistics
Chicago
05.2022 - 08.2022
- Monitored and reported status of current and rolled loads to ensure accurate tracking and visibility.
- Performed rate audits and updated incidents in the computer system to maintain data integrity and support operational accuracy.
- Compiled weekly reports detailing progress on assigned projects.
- Proposed ideas that enhanced customer access to documentation related to loads, improving customer experience.
Education
Bachelor of Business Administration - Finance and Banking
University of Missouri At Columbia
Columbia, MO07-2023
Bachelor of Business Administration - Real Estate
University of Missouri At Columbia
Columbia, MO07-2023
Skills
- Data Analysis
- Market research
- Consumer Insights
- Lead generation
- AI workflow optimization
- Project management
- CRM management
- Spreadsheet Tracking
- Supply Chain Operations
- Analytical Thinking
- Critical Thinking
- Client Relations
- Motivational Leadership
Timeline
Analyst I, Channel & Customer Research
Alphasense
04.2025 - Current
Sales Development Representative
Camm Capital LLC
11.2023 - 03.2025
LTL Operations Coordinator Intern
Coyote Logistics
05.2022 - 08.2022
Server/Bartender
Gordy's Boathouse
05.2021 - 09.2024
Bartender/Server/Banquet Captain
The Club
06.2020 - 07.2023
Bachelor of Business Administration - Finance and Banking
University of Missouri At Columbia
Bachelor of Business Administration - Real Estate
University of Missouri At Columbia