Bridget Gutierrez
Galveston,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
21
21
years of professional experience
Work History
Sales & Leasing
Classic Auto Group
06.2016 - Current
- Demonstrated vehicles and features, and conduct test drives.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Exceeded sales quotas 100% or more.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Solved customer challenges by offering relevant products and services
- Contributed to event marketing, sales and brand promotion.
- Informed customers of promotions to increase sales productivity and volume
- Set and achieved company defined sales goals.
Stylist
Mirror Images
03.2002 - 05.2016
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Monitored current trends to understand fashions and better serve customer needs.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Resolved guest complaints about service or style.
- Worked on 8+ customers daily while maintaining distinguished cleanliness and organization of work areas
Education
No Degree - Real Estate
College of The Mainland
Texas City, TX06.2008
Certificate - Cosmetology
College of The Mainland
Texas City, TX01.2002
High School Diploma -
Ball High School
Galveston, TX06.1990
Skills
- Internet Communication
- Customer Service and Assistance
- Social Media Engagement
- Revenue Growth
- Referral Generation
- Managing Appointments
- Negotiation
- Sales and Marketing
- Sales promotion
Timeline
Sales & Leasing
Classic Auto Group
06.2016 - Current
Stylist
Mirror Images
03.2002 - 05.2016
No Degree - Real Estate
College of The Mainland
Certificate - Cosmetology
College of The Mainland
High School Diploma -
Ball High School
Similar Profiles
James C AlligoodJames C Alligood
Platform Manager at Classic Elite Auto GroupPlatform Manager at Classic Elite Auto Group
Nima TsheringNima Tshering
Technician at Auto Classic BMWTechnician at Auto Classic BMW
Devon WilsonDevon Wilson
Team Lead at Classic Touch Auto WashTeam Lead at Classic Touch Auto Wash