Open To Work
Hi, I’m
BRIDGET LEAHY
Owner, Operations Manager
AURORA,CO
Summary
Hospitality and operations leader with 8+ years of experience driving performance across high-volume restaurant, service, and operational environments. Proven success in scaling businesses, strengthening operational systems, developing high-performing teams, and improving guest experience, execution consistency, and profitability.
Founder and former General Manager who built and scaled a hospitality concept from $80K to $500K in annual revenue while maintaining consistent 5-star guest ratings. Known for hands-on leadership, operational discipline, and the ability to coach teams and operators to deliver service excellence, operational efficiency, and sustainable growth. Passionate about developing people, building strong systems, and helping teams achieve lasting operational and financial success.
Overview
6
years of professional experience
Work History
Colorado Medical Rental Company
Owner, Operations Manager
07.2025 - Current
Job overview
- Increased monthly revenue to $45K+ while maintaining 50%+ profit margins through warehouse capacity expansion, vehicle additions, and cost control measures.
- Direct daily operations and routing for 16+ deliveries and pickups per day, maintaining a near‑100% on‑time or early delivery rate and 95%+ customer satisfaction through clear scheduling and follow‑up.
- Streamlined order intake, verification, scheduling, and communication procedures, enhancing fulfillment predictability and reducing errors.
- Monitored inventory levels and equipment status, ensuring stock availability for scheduled and urgent orders, minimizing stockouts and service disruptions.
- Coordinated with vendors and repair providers for equipment maintenance and replacement, reducing downtime and maintaining service reliability and expense targets.
Amman Hookah Lounge and Cafe
Founder, Owner
10.2021 - 05.2025
Job overview
- Grew annual revenue from $80K to $500K in under 3 years by tightening purchasing, storage, and FOH/BOH workflows to move guests through a 70+ seat lounge quickly and consistently.
- Managed budgets, vendor contracts, and inventory for on‑time restocking, eliminating stockouts while reducing inventory costs by about 30% and freeing roughly 8 hours of labor per week through smarter procurement.
- Designed and enforced opening, closing, prep, and replenishment routines that reduced wait times to under 3 minutes for full service.
- Led team of 1–4 staff across multiple shifts, overseeing hiring, scheduling, training, and coaching to ensure high performance and team morale.
- Cultivated positive work culture through recognition and communication, strengthening community reputation and fostering repeat business.
- Executed sale of profitable, fully operational business with documented processes, showcasing operational discipline and financial management expertise.
James Martin Center for Nonproliferation Studies, Middlebury College
Research Assistant, Office Manager
12.2019 - 04.2021
Job overview
- Coordinated logistics for 9+ conferences and events annually (20–100+ attendees), ensuring timely execution through effective alignment of schedules, materials, and platforms.
- Managed travel, catering, and invoices for college and U.S. government-funded research budgets, maintaining compliance with funding rules and guidelines.
- Produced and tracked 30+ career-focused video episodes, managing timelines and stakeholders to meet release dates and maintain quality standards.
Education
University of DenverDenver, CO
Bachelor’s Degree from International Relations
Qasid Institute for Arabic LanguageAmman, Jordan
CET Academic Programs from Intensive Arabic Language
Skills
- Operations management
- Inventory management
- Budget management
- Revenue growth
- Strategic planning
- Process improvement
- Team leadership
- Time management
- Problem solving
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$70000/yr - $200000/yrTimeline
Owner, Operations Manager
Colorado Medical Rental Company
07.2025 - Current
Founder, Owner
Amman Hookah Lounge and Cafe
10.2021 - 05.2025
Research Assistant, Office Manager
James Martin Center for Nonproliferation Studies, Middlebury College
12.2019 - 04.2021
University of Denver
Bachelor’s Degree from International Relations
Qasid Institute for Arabic Language
CET Academic Programs from Intensive Arabic Language