Professional Summary
Overview
Work History
Education
Skills
Timeline

Bridget Lewis

New Orleans Police Department
New Orleans,LA
15
years of professional experience

Dedicated and detail-oriented administrative professional with extensive experience in Law Enforcement Support, records management, customer services, and office administration, Skilled in handling confidential information, conducting investigations, preparing reports, maintaining accurate records, and providing exceptional support to operational departments. Proficient in various computer applications with strong communication, organizational, and problem-solving abilities.

Work History

Police Intake Specialist

3 Years 5 Months
New Orleans Police Department | 02.2023 - Current
  • Provided daily administrative support to the APR Unit, by maintaining compliance with department procedures.
  • Managed, maintained and updated clerical duties, including filing, personnel and departmental records, data entry and report editing teo keep files current.
  • Processed incoming police reports via phone and MARK43 online system, ensuring accurate intake.
  • Conducted investigations and follow-up on DORS online and non-emergency reports to final dispositions.
  • Record Auditing, NCIC-LEMIS verification, Electronic File Management.
  • Maintained daily activity logs recording reviewed reports and reviewed CAD pending calls ensuring timely completion of reports before end of shift.
  • Prepare and maintain crime bulletins and ensure proper documentation is attached to approve reports.
  • Administered complex data entry and comprehensive records verification using NCIC, ensuing 100% data integrity for public safety tracking in compliance with state statues.
  • Assisted in training new staff on intake processes and effective use of database systems.

Police Technician

5 Years 8 Months
New Orleans Police Department | 06.2017 - 02.2023
  • Prepared and Processed non-emergency police reports and documentation.
  • Provided and performed clerical and administrative duties and support of departmental operations that included recordkeeping, filing, data entry and personnel records maintenance.
  • Reviewed and processed DORS online non-emergency crime reports.
  • Generated automated communications to complaints regarding NOPD item numbers system.
  • Conducted investigations and monitored pending calls for service through the CAD system.
  • Prepared crime bulletins through NCIC and maintained supporting documentation for approved reports.
  • Maintained daily activity logs and tracked disposition.
  • Trained new technicians on equipment use, safety protocols, and departmental procedures.

Intake/Release Specialist

2 Years 1 Month
Orleans Parish Criminal Sheriff's Office | 08.2011 - 09.2013
  • Interviewed persons who have been arrested to obtain and record personal, medical, mental health information, and criminal charges against detainees, explain criminal charges, release options, and procedures to detainees and their parents/guardians, issues release citations.
  • Managed detainees property logs using facility ledger to track receipts, holds, and authorized returns.
  • Processed inmates releases by verifying court orders and executing proper documentation for custody transfer.
  • Conducted warrant verifications in NCIC/CJIS systems and updated records to reflect active holds.
  • Reconciled daily cash intake for trust accounts, balancing receipts against transaction logs and reports.
  • Assisted in training new employees on release procedures, contributing to their professional growth within the organization.
  • Performed Fingerprinting

Education

Bachelor of Arts - Criminal Justice

Dillard University | New Orleans, LA | 05-2010

My major field of study Criminal Justice

  • Dean's List 2nd semester in the year 2009

Master of Arts - Criminal Justice

Southern University At New Orleans | New Orleans, LA | 05-2013

High School Diploma

John McDonogh | New Orleans, LA | 05-1973

Basic required studies for high school

Skills

Data entry
Intake assessment
Compassionate communication
Critical thinking skills
Progress reporting
Empathic communication
Microsoft office
Attention to detail

Timeline

Police Intake Specialist

New Orleans Police Department
02.2023 - CurrentRead More

Police Technician

New Orleans Police Department
06.2017 - 02.2023Read More

Intake/Release Specialist

Orleans Parish Criminal Sheriff's Office
08.2011 - 09.2013Read More

Southern University At New Orleans

Master of Arts from Criminal Justice
Read More

Dillard University

Bachelor of Arts from Criminal Justice
Read More

John McDonogh

High School Diploma
Read More
Bridget Lewis