Bridget Mason
Saco,ME
Summary
Proven multitasker and team collaborator, excelling in fast-paced environments as demonstrated at PetSmart. Skilled in animal behavior and customer service, I significantly enhanced client satisfaction and operational efficiency. My dedication to maintaining cleanliness and safety, alongside my ability to swiftly adapt to customer needs, underscores my commitment to achieving outstanding results. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Dog Bather
PetSmart
02.2024 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
Cashier
Lowe's
06.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Speedway Gas Station
04.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Speedway Gas Station
01.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Host
Chili's Restaurant
07.2019 - 01.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Information Technology
Southern New Hampshire University
Hooksett, NH02.2028
GED -
General Education Program
New Bedford10.2023
Skills
- Animal Behavior Knowledge
- Maintaining cleanliness
- Patience with Animals
- Safety measures
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Dog Bather
PetSmart
02.2024 - Current
Cashier
Lowe's
06.2023 - 01.2024
Cashier
Speedway Gas Station
04.2022 - 02.2023
Cashier
Speedway Gas Station
01.2020 - 04.2021
Host
Chili's Restaurant
07.2019 - 01.2020
Bachelor of Arts - Information Technology
Southern New Hampshire University
GED -
General Education Program
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