Bridget Mason
Henniker,NH
Summary
Dedicated customer service professional with strong communication and organizational skills. Committed to enhancing customer experiences and maintaining high service standards.
Overview
7
7
years of professional experience
Work History
Deli Worker
New Harvester Market
Henniker, NH
04.2025 - Current
- Prepared and sliced deli meats and cheeses to customer specifications.
- Maintained cleanliness and organization of deli area, ensuring compliance with health standards.
- Assisted customers with product selections and recommendations, enhancing overall shopping experience.
- Operated slicing machines and other equipment safely and efficiently for optimal performance.
Library Assistant
SNHU
Manchester, NH
09.2024 - Current
- Assisted patrons in locating resources and utilizing library tools effectively.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
Groomer
PetSmart
Biddeford, ME
02.2024 - 06.2024
- Provided high-quality grooming services, ensuring pet safety and comfort during each session.
- Implemented efficient grooming techniques to enhance overall service speed and customer satisfaction.
- Assisted in maintaining cleanliness of grooming area, adhering to safety and sanitation standards.
- Developed strong relationships with pet owners, addressing their concerns and preferences effectively.
Cashier
Lowe's
Raynham, MA
02.2023 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and performed end-of-day reconciliation.
- Assisted customers in locating products and provided exceptional service.
- Welcomed customers and helped determine their needs.
Safety Captain
Speedway Gas Station
Fall River, MA
04.2022 - 01.2023
- Implemented safety protocols to ensure compliance with state regulations and company policies.
- Conducted regular safety inspections to identify hazards and recommend corrective actions.
- Trained new employees on safety procedures and emergency response protocols.
- Developed and maintained safety documentation, including incident reports and training materials.
- Collaborated with team members to improve checkout efficiency during peak hours.
Cashier
Speedway Gas Station
Raynham, MA
01.2020 - 02.2021
- Trained new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Implemented organized merchandising displays to streamline product access for customers.
- Monitored inventory levels at checkout, ensuring availability of essential items.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Chili's Bar and Grill
Raynham, MA
07.2019 - 01.2020
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen staff to communicate wait times and special requests.
- Assisted in training new host staff on operational procedures and customer service standards.
Education
High School Diploma - Information Technology
Southern New Hampshire University
Hooksett, NH12-2027
GED -
New Bedford High School Adult Learning Center
New Bedford, MA10-2023
Skills
- Written and oral communication
- Computer assistance
- Cataloging and shelving
- Shelf reading
- Customer service
- Work ethic and integrity
- Customer assistance
- Patience and empathy
Timeline
Deli Worker
New Harvester Market
04.2025 - Current
Library Assistant
SNHU
09.2024 - Current
Groomer
PetSmart
02.2024 - 06.2024
Cashier
Lowe's
02.2023 - 12.2023
Safety Captain
Speedway Gas Station
04.2022 - 01.2023
Cashier
Speedway Gas Station
01.2020 - 02.2021
Hostess
Chili's Bar and Grill
07.2019 - 01.2020
High School Diploma - Information Technology
Southern New Hampshire University
GED -
New Bedford High School Adult Learning Center