Bridget McBride
Wilmington,North Carolina
Summary
Motivated and customer-focused professional with a diverse background in food service roles, including hosting, bussing, to-go operations, food preparation, expediting, and serving. Thrives in fast-paced environments while maintaining exceptional organizational, multitasking, and communication skills. Recognized for delivering high-quality customer experiences, fostering team collaboration, and demonstrating a strong work ethic. Enthusiastic and reliable, eager to bring these qualities to new opportunities in dynamic, service-oriented industries.
Overview
4
4
years of professional experience
Work History
Prep Cook/Expo
EMPIRE PIZZA
06.2022 - 12.2023
- Prepared high-quality food items with precision, adhering to recipes and food safety standards to ensure customer satisfaction.
- Managed the expediting process, coordinating communication between kitchen staff and servers to maintain efficient service and accurate order delivery.
- Delivered exceptional table service, building rapport with guests and ensuring a positive dining experience.
- Proactively addressed guest needs and resolved issues to uphold the restaurant’s reputation for excellent service.
- Thrived in a fast-paced environment, balancing multiple tasks while maintaining attention to detail and quality.
Hostess
Dunwellz Custom Kitchen and Pour House
06.2020 - 07.2021
- Delivered exceptional customer service by managing reservations, greeting guests, and ensuring a welcoming dining atmosphere.
- Collaborated with front- and back-of-house staff to maintain efficient table turnover and seamless service.
- Maintained cleanliness and organization of dining and service areas, adhering to high sanitation standards.
- Assisted in resolving guest inquiries and complaints with professionalism and promptness.
- Demonstrated adaptability in a fast-paced, high-pressure environment, contributing to team success.
- Provided excellent customer service by accurately taking, packaging, and delivering to-go orders in a timely manner.
- Maintained a thorough knowledge of menu items to assist guests with special requests and dietary preferences.
- Ensured all orders were complete, correctly labeled, and met quality standards before handoff to guests or delivery drivers.
- Handled payment transactions efficiently while balancing accuracy and speed.
- Collaborated with kitchen and front-of-house teams to manage high order volumes during peak hours.
Education
Some College - Communications
University of North Carolina Wilmington
College, NCSkills
- Food preparation
- Communication skills
- Restaurant experience
- Food service
- Customer service
- Hospitality
- Host/Hostess
- Kitchen Experience
- Meal Preparation
- POS
- Serving Experience
- Microsoft Office
- Leadership
- Busser
Timeline
Prep Cook/Expo
EMPIRE PIZZA
06.2022 - 12.2023
Hostess
Dunwellz Custom Kitchen and Pour House
06.2020 - 07.2021
Some College - Communications
University of North Carolina Wilmington
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