Bridget McLaughlin-Smith
Des Moines,IA
Summary
Proactive International Admissions Assistant and Photography Assistant with experience in customer service, clerical tasks, and digital photography. Successfully streamlined communication channels and managed digital assets, enhancing operational efficiency.
Overview
7
7
years of professional experience
Work History
International Admissions Assistant
Northwest Missouri State University Admissions
09.2021 - 12.2023
- Served as a receptionist, providing customer service to both domestic and international applicants, addressing concerns with empathy and professionalism.
- Streamlined communication channels between prospective students and academic departments, ensuring timely responses to inquiries about program offerings.
- Managed filing system, entered data and completed other clerical tasks.
- Monitored and maintained the confidentiality of student records according to FERPA
Photography Assistant
Northwest Missouri State University
09.2022 - 05.2023
- Captured photographs in studio and on location that were suitable for promoting the university and its undergraduate and graduate degree programs.
- Supported photography and video shoots by helping with equipment setup.
- Edited, toned, captioned, and uploaded photographs for publication.
- Improved efficiency by managing digital files, archiving images, and maintaining a well-organized database of completed projects.
Sales Associate
Cabana Swim LLC
07.2016 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Mass Media: Multimedia Journalism
Northwest Missouri State University
Maryville, MOBachelor of Science - General Studies
Northwest Missouri State Online Professional
Remote/Online08.2025
Skills
- Customer Service
- University Admissions
- Clerical/Reception
- Adobe Creative Suite
- Canva
- Microsoft Office
- Pattern Recognition
- Digital Photography
Timeline
Photography Assistant
Northwest Missouri State University
09.2022 - 05.2023
International Admissions Assistant
Northwest Missouri State University Admissions
09.2021 - 12.2023
Sales Associate
Cabana Swim LLC
07.2016 - 07.2018
Bachelor of Science - Mass Media: Multimedia Journalism
Northwest Missouri State University
Bachelor of Science - General Studies
Northwest Missouri State Online Professional
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