High-performing, strategic-thinking professional working in a diverse population with more than twelve years' experience in administration, oral and written communication. Highly skilled at relationship building with clients across organizations and teams. Highly computer literate and skilled in electronic communications, document creation, information management, and new office technologies. Strong leadership qualities with flexibility to work alone, as team member, or as a supervisor.
Overview
19
19
years of professional experience
Work History
Records Coordinator
Jasper County Sheriff's Office Criminal Investigation Division
Ridgeland, South Carolina
06.2021 - Current
Provide a wide range of clerical/operational support involving customer service, document preparation, filing and record keeping, and other regularly performed duties which support the function of an office operation.
Distinguishing Characteristics
Office Assistant is a lead worker/advanced journey level class. Some incumbents may give directions and review the work of a group of workers while performing the same duties as the workers. This class is distinguished from the Senior Office Specialist class in that there are no requirements for specialized knowledge for this class.
Principal factors used in allocating positions to this class are:
1. Responsibility for acting as a lead worker is the primary factor used in allocating positions to the senior level.
2. Responsibility for independence of action or decisions; exercises independent judgement to select proper work methods and procedures; and to evaluate, recommend and implement changes to work methods and procedures.
3. Positions at the senior level are expected to determine priority of completion of work, and sequence in which tasks are performed among a wide variety of duties and responsibilities.
4. Responsibility for accuracy or for freedom from errors-not subject to detail review, although errors maybe of considerable consequences.
Office Assistant is a single class with two salary levels, Office Assistant (Level II) which is the journey level, and Office Assistant (Level I) which is an entry and training level class designed to enable persons without sufficient qualifying experience to enter County service.
Coordinated document management processes to ensure compliance with regulatory standards.
Developed filing systems to enhance retrieval efficiency of records across departments.
Implemented electronic filing solutions to streamline access and reduce physical storage needs.
Streamlined records management processes by implementing digital filing systems and reducing physical storage space.
Managed the archiving process for obsolete records, maintaining an organized system that is easy to navigate when retrieval is necessary.
Supported departmental reorganizations by overseeing the secure transfer and storage of records.
Ensured timely delivery of requested documents for internal and external parties, enhancing customer satisfaction.
Improved accuracy in record-keeping by conducting regular audits and updating outdated information.
Maintained detailed inventories of physical and electronic records, providing accurate tracking capabilities for internal audits or legal proceedings.
Reduced errors in record categorization by implementing a standardized classification system across all departments.
Assisted in the migration from paper-based to electronic document management systems, minimizing disruptions during the transition period.
Assisted with typing, data entry, and answering incoming calls as required.
Maintained accuracy of records by verifying accuracy of data in records.
Updated records with new information.
Assisted with record management system implementation and maintenance to streamline operations.
Sorted all paperwork and documents alphabetically and according to dates and significance.
Input data into computer programs and filing systems.
Administrative Assistance
Hampton Co. DSN Board
Hampton, SC
01.2007 - 01.2019
Prepared and organized paperwork and other materials as needed for meetings, conferences, travel arrangements and expenses reports.
Maintained office scheduling and event calendars.
Composed, typed, and distributed meeting agendas and minutes, routine correspondences, and reports.
Set up and handle incoming mail and office filing systems.
Collected and coordinated the flow of internal and external information.
Oversee office equipment and office space.
Established and oversee the administrative work procedures for tracking staff's daily tasks.
Oversee and supervisor front office and all other staff.
Assumed responsibility of providing new employees with training and orientation.
Monitor monthly the following with employee's payroll; monthly, quarterly, annual reports (941, W2/W3) and (990/990T).
Responsible for bank deposit and reconciling agency and consumers check book weekly and monthly, Case Management, Accounting Clerk
Oversee all the agency policy and procedures and licensing for local, state, and federal laws and government regulations.
Oversee the agency state fleet vehicle monthly and report and fuel and mileage reports.
Oversee the agency Human resources records for all the state insurance and all update personal paperwork for all employees and consumers.
Oversee the consumers personal shopping and weekly allowance spending.
Oversee all the agency contracts and vendors' contracts.
Word Processing – Type 45 words per minute.
In-depth knowledge of Microsoft Office suites and internet telephone operations.
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