Bridget Pelletier
Melbourne,FL
Summary
Business-minded professional tackling any job task with precision and grace. Determined to consistently deliver exceptional service and respond to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
General Manager
Freedom Fitness Personal Training
Melbourne, Florida
02.2017 - 04.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Assistant Manager
Stay Fit Health Club
Melbourne, Florida
10.2010 - 03.2015
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
Education
High School Diploma -
Amelia High School
Batavia, OH05-2004
Some College (No Degree) - Ecommerce
Live Oaks Career Center
Milford, OhioSkills
- Customer Relationship Management
- Service Quality Improvement
- Business Administration
- Schedule Management
- Team Player
- Client Relations
- Time and Resource Optimization
- Staffing
Affiliations
I have a small hobby farm where I raise multiple animals, garden and make most of my families meals from scratch.
Timeline
General Manager
Freedom Fitness Personal Training
02.2017 - 04.2024
Assistant Manager
Stay Fit Health Club
10.2010 - 03.2015
High School Diploma -
Amelia High School
Some College (No Degree) - Ecommerce
Live Oaks Career Center
Similar Profiles
Alejandro GarciaAlejandro Garcia
Fitness Manager at Elevate Fitness Personal TrainingFitness Manager at Elevate Fitness Personal Training
Marion ChristianMarion Christian
Owner/Certified Personal Trainer at C34 Personal Training And FitnessOwner/Certified Personal Trainer at C34 Personal Training And Fitness
Nathan ViveloNathan Vivelo
Personal Trainer at Elevate Fitness Personal TrainingPersonal Trainer at Elevate Fitness Personal Training