Bridget Rosenlieb
Summary
Experienced banquet server with Cleveland South Hospitality, excelling in customer service and teamwork. Proven ability to manage high-pressure environments while ensuring seamless event execution. Skilled in event setup and adaptive problem solving, consistently delivering exceptional guest experiences and training new hires to uphold service standards. Key holder with a focus on efficiency and quality.
Overview
2
2
years of professional experience
Work History
Banquet Server
Cleveland South Hospitality
02.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Responded to guest inquiries and requests promptly and courteously.
- Worked with banquet manager to coordinate event set up and schedule.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Inspected dishes and utensils for cleanliness.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Able to read and follow BEOs
- Trained new hires
- Key holder
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Collaborated effectively with kitchen staff to ensure timely delivery of courses to guests.
- Worked in the banquet halls and restaurant
Education
English, Math And Science
Cuyahoga Heights High School
Cleveland06-1979
Skills
- Strong teamwork
- Time management
- Customer service
- Adaptive problem solving
- Event setup and breakdown
- Clear communication
- Safe food handling
- Food station setup
- Efficient buffet coordination
- Beverage preparation
- Efficient service in busy dining environments
- Issue resolution
Timeline
Banquet Server
Cleveland South Hospitality
02.2023 - Current
English, Math And Science
Cuyahoga Heights High School
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