Bridget Sheehan
Evergreen Park,IL
Summary
Dedicated animal care professional with extensive experience supporting veterinary procedures and prioritizing patient comfort. Proficient in operating medical equipment, administering medications, and maintaining a clean, organized environment that fosters optimal care. Recognized for exceptional teamwork and adaptability, consistently responding to the dynamic needs of veterinary teams to achieve outstanding outcomes. Committed to providing compassionate, high-quality care for animals and their families, ensuring a positive experience for all involved.
Overview
7
7
years of professional experience
Work History
Vet Technician Assistant
Bevlab Animal Hospital
05.2025 - Current
- Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
- Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
- Collaborated with fellow team members to provide comprehensive care for animals, resulting in improved patient outcomes.
Customer Service Representative
Bevlab Animal Hospital
08.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Educated customers on special pricing opportunities and company offerings.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Nanny
Steele Family
05.2021 - 08.2023
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Provided safe transportation to and from activities and events.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
Dog Walker /Pet Sitter
Slubowski Family
01.2019 - 08.2021
- Walked dogs regularly to promote exercise and maintain proper health and fitness.
- Prepared food to meet needs of animals under care with appropriate meals.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
Education
Bachelor of Science - Biology
Saint Xavier University
Chicago, IL05-2025
High School Diploma -
Mother McAuley Liberal Arts High School
Chicago, IL05-2021
Skills
- Reliable and accountable
- Effective time management
- Multitasking
- Strategic networking skills
- Innovative problem resolution
- Clear and concise communication
- Understanding Customer Needs
- Upbeat and Positive Personality
- Patient restraint
- Prescription filling
- IV catheter placement
- Client communication
Additional Information
- National Honors Society, Upper Class-Woman Advisory Board, Student Ambassador.
Timeline
Vet Technician Assistant
Bevlab Animal Hospital
05.2025 - Current
Customer Service Representative
Bevlab Animal Hospital
08.2022 - Current
Nanny
Steele Family
05.2021 - 08.2023
Dog Walker /Pet Sitter
Slubowski Family
01.2019 - 08.2021
Bachelor of Science - Biology
Saint Xavier University
High School Diploma -
Mother McAuley Liberal Arts High School
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