Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with TOAST system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Medical Underwriter
Case Professional Resources
10.2018 - 02.2021
Contracted employee hired by Case Professional Resources, LLC to assist in medical underwriting for open enrollment seasons.
Remotely reviewed life and health insurance applications.
Simplified Issue Specialist
Bankers Life
Chicago, IL
05.2013 - 10.2018
Trained in Med Supp, LTC, STC, Critical Illness, Hospital Indemnity, 14W & 13z/29k applications.
Worked the escalation email box for our department for which I developed great working relationships with agents and helped resolve their challenges in a timely manner.
I received multiple achievements for teamwork throughout my time at Bankers.
Assistant Director of Dining Services
Chartwells @ Gilhooley's Grande Saloon
Chicago, IL
04.2010 - 02.2012
Ran all day to day operations dealing with the restaurant, bar, or kitchen.
Front of house customer service
Analyzed profit loss reports and created solutions to any areas of opportunity.
Set up and directed student group meetings in order to better serve their on-campus foodservice needs and wants.
Managed, hired, and trained wait, bar and kitchen staff of 15 employees.
Marketed and sold catering events within the restaurant and followed through with booking them and planning them with the client.
Oversaw beer, liquor, wine and food inventory and managed it to ensure proper amounts are in place.
Produced month to month schedule using STAFF database.
Built and maintained healthy relationships with beer, liquor and wine vendors.
Controlled and logged petty cash fund.
Supervised student workers and student based restaurant marketing team
Authorized liquor license agent, BASSET certified and City of Chicago certified Foodservice Manager.
Office Coordinator
Gilhooley's Grande Saloon
Chicago, IL
10.2008 - 04.2010
Handled all accounts payable and receivables through use of RMS
Audit daily cash, credit card and meal plan receipts
Inputted and corrected any payroll issues through use of STAFF
Updated student meal plan cards
Performed open and close procedures
Assistant Manager
My Own Little Room
Orland Park, IL
03.2003 - 04.2007
Performed opening and closing duties
Flexed daily payroll and helped with scheduling details
Assisted customers with new and existing merchandise