Bridget Zigman
Oak Ridge,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Patient Account Specialist
Trisha Manprisio
08.2015 - 11.2024
- Analyzed EOB's to verify correct billing of insurance carriers.
- Worked with outside entities to resolve issues with billing, claims and payments.
- Maintained current accounts through aged revenue reports.
- Responded to patient, family and external payer inquiries.
- Posted payments and processed refunds on a regular basis.
- Worked with patients regarding balances due, formulated payment plans and determined accounts for financial assistance.
Claims Manager/Safety Administrative Assistant
KRD Trucking
08.2008 - 07.2015
- Investigated claims to check for validity and recommend actions to minimize risk.
- Advised senior management on policy strategies for reducing liability and preventing losses.
- Worked with carrier through entire claims process to resolve claims in a timely manner.
- Created light duty program for injured workers.
- Responsible for updating and maintaining OSHA log for all locations company wide.
- New hire orientation and ensuring that all driver files were DOT compliant at all times including drug and alcohol testing.
Driver Support/Operations Support Specialist
Midwest Services, Inc.
06.2002 - 07.2008
- Conducted driver interviews, orientation and training and provided ongoing monitoring and evaluation.
- Maintained driver files to ensure DOT compliance including drug and alcohol testing.
- Handled license and permitting for all trucks in fleet.
- Reconciled driver settlements.
- Supported ownership in all operational aspects of business.
Education
Joliet Township High School
Skills
- Communication
- Problem Solving
- Teamwork
- Customer Service
- Self-management
- Planning and Organizing
- Data Entry
- Claims Management
- Billing Resolutions
- Accounts Receivable
- Accounts Payable
Timeline
Patient Account Specialist
Trisha Manprisio
08.2015 - 11.2024
Claims Manager/Safety Administrative Assistant
KRD Trucking
08.2008 - 07.2015
Driver Support/Operations Support Specialist
Midwest Services, Inc.
06.2002 - 07.2008
Joliet Township High School
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