Bridget Caraballo
Fayetteville,US
Summary
At Lee's Ice Cream, as General Manager, I spearheaded operations, achieving significant business growth through strategic planning and team mentoring. Skilled in medical billing and adept at fostering customer relationships, I excel in implementing operational strategies and ensuring HIPAA compliance, demonstrating a unique blend of technical and interpersonal skills. Recent graduate with foundational knowledge in Medical Billing and Coding and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
23
23
years of professional experience
Work History
General Manager
Lee's Ice Cream
06.1989 - 05.2012
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Associate of Applied Science - Advanced Medical Billing And Coding
Allen School - Jamaica
Jamaica, NY05.2016
Skills
- Medical Billing
- Interpreting physician orders
- Document filing
- Insurance verifying
- Patient greeting
- Reception Management
- Appointment Scheduling
- Insurance Verification
- Payment Collection
- Medical terminology knowledge
- Medical insurance
- HIPAA Compliance
Timeline
General Manager
Lee's Ice Cream
06.1989 - 05.2012
Associate of Applied Science - Advanced Medical Billing And Coding
Allen School - Jamaica
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