BRIDGETTE ALEXANDER
Terry,MS
Summary
Versatile and detail-oriented professional with extensive experience in administration, warranty operations, quality control, logistics, and customer service, combined with clinical healthcare experience as an EKG Technician and Certified Nursing Assistant. Strong communicator with a reputation for reliability, accuracy, and building positive relationships.
Overview
26
26
years of professional experience
Work History
EKG Technician
Saint Dominic
01.2025 - Current
- Perform EKGs and cardiac monitoring across multiple departments.
- Prepare patients for testing and ensure proper lead placement.
- Identify and report abnormal cardiac rhythms.
- Maintain accurate documentation and equipment functionality.
Warranty Administrator
Unified Brands
06.2014 - Current
- Verified warranty information and resolved customer concerns.
- Reconciled monies due and coordinated with accounting.
- Oversaw logistics for replacement parts and defective returns.
- Developed spreadsheets and databases for performance tracking.
Certified Nursing Assistant
Saint Catherine
04.2021 - 01.2025
- Assisted residents with ADLs including bathing, feeding, and mobility.
- Monitored and recorded vital signs.
- Supported nursing staff with patient care procedures.
- Ensured accurate documentation and compliance.
Service Dispatcher
Unified Brands
01.2014 - 06.2014
- Prioritized and assigned daily service calls.
- Maintained detailed call records.
- Coordinated driver dispatch and provided accurate timeframes.
Quality Control Inspector
Unified Brands
07.2003 - 01.2014
- Verified shipping orders and invoices.
- Coordinated pickups and deliveries.
- Prepared shipping documentation and managed daily operations.
Manufacturing Assembly Associate
Unified Brands
05.2003 - 07.2003
- Used hand tools and followed assembly specifications.
- Interpreted work orders and blueprints.
Packing & Shipping Clerk
Unified Brands
03.2000 - 05.2003
- Verified shipping orders and invoices.
- Coordinated pickups and deliveries.
- Prepared shipping documentation and managed daily operations.
Education
BS - Business Management
Bryan University
High School Diploma - undefined
Crystal Springs Senior High School
Skills
- Customer Service & Client Relations
- Technical Support & Troubleshooting
- Quality Assurance & Inspection
- Office & Database Administration
- Documentation & Recordkeeping
- Strategic Planning & Problem-Solving
- Team Collaboration & Training
- Professional Phone Etiquette
- Logistics & Dispatch Coordination
- Account Reconciliation
Languages
English
Elementary
Timeline
EKG Technician
Saint Dominic
01.2025 - Current
Certified Nursing Assistant
Saint Catherine
04.2021 - 01.2025
Warranty Administrator
Unified Brands
06.2014 - Current
Service Dispatcher
Unified Brands
01.2014 - 06.2014
Quality Control Inspector
Unified Brands
07.2003 - 01.2014
Manufacturing Assembly Associate
Unified Brands
05.2003 - 07.2003
Packing & Shipping Clerk
Unified Brands
03.2000 - 05.2003
BS - Business Management
Bryan University
High School Diploma - undefined
Crystal Springs Senior High School