Bridgett Dickson
Wilmer,AL
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. A performance history of developing strong collaborative relationships and delivering impressive results.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Lead Sales Associate
Dollar General
01.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Cultivated new client relationships by actively engaging potential customers and showcasing product benefits, enhancing customer loyalty.
- Coordinated in-store promotions and events to boost foot traffic and create additional sales opportunities.
- Collaborated with team members to improve overall store performance by sharing best practices.
- Assisted customers with product selections and inquiries.
- Maintained store displays and ensured a clean shopping environment.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to optimize inventory management.
- Educated customers on promotions and new product offerings.
- Handled customer complaints and resolved issues promptly.
- Participated in regular training to enhance product knowledge and sales techniques.
- Contributed to team meetings by sharing customer feedback and insights.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Processed customer payments efficiently, ensuring accurate transactions and contributing to a seamless checkout experience.
- Handled customer complaints in a professional manner.
- Responded to incoming telephone calls to provide information about store products and services. to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Adhered to company initiatives and achieved established goals.
- Tracked sales performance metrics to identify trends in market place.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Bagged and packaged customer purchases to ensure safe transport and enhance shopping experience. and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Medical Assistant
Premier medical
Mobile, Alabama
08.2024 - 08.2025
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted physicians with patient examinations and medical procedures.
- Prepared and administered medications following healthcare provider instructions.
- Prepared and administered medications as directed by healthcare providers.
- Measured vital signs and took medical histories to prepare patients for examination.
- Coordinated patient appointments and follow-up visits for optimal care.
- Managed patient records using electronic health record systems.
- Maintained cleanliness of examination rooms by regularly cleaning and organizing supplies., stocked with necessary supplies and prepared for incoming patients.
- Communicated effectively with medical staff to ensure seamless operations.
- Maintained cleanliness and organization of examination rooms and supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant Intern
Mobile Heart
04.2024 - 05.2024
- Recorded medical histories and vital signs to support enhanced patient care.
- Assisted physicians with diagnostic tests, contributing to improved patient outcomes.
- Streamlined administrative tasks by maintaining organized patient records and scheduling appointments efficiently.
- Delivered compassionate care and emotional support to patients during challenging situations.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Education
Diploma - Medical Assisting
Fortis
Mobile, ALSkills
Sales strategy
,Sales strategies
,Product knowledge
,Performance analysis
,Service techniques
,Feature explanation
,Inventory management
- Relationship management
Certification
- Medical assistant license just renewed in 2026
Timeline
Medical Assistant
Premier medical
08.2024 - 08.2025
Medical Assistant Intern
Mobile Heart
04.2024 - 05.2024
Lead Sales Associate
Dollar General
01.2024 - Current
Diploma - Medical Assisting
Fortis