Bridgett Milroy
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
Chivo Taqueria/Stock&Barrel
2017.02 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Resolve any possible conflict and ensure customer satisfaction
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Create relationships with liquor and beer representatives
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Carleos Entertainment
2017.02 - 2019.11
- Work in high volume and fast-paced environment
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Science - Animal Science
University of Tennessee-Knoxville
Knoxville, TN05.2018
Skills
- Customer service skills
- Interpersonal skills
- Leadership skills
- Creative problem solving
- Product knowledge
- Growing relationships
References
- Ben Austin; Owner of Stock&Barrel (423) 748-1842
- Ben Edwards; Empire Sales Rep-419-265-4829
- Tayler Schilling; Spirit Development Specialist -843-513-7219
Certification
- ServSafe Manger Certification
- ABC Licensing
Timeline
Bar Manager
Chivo Taqueria/Stock&Barrel
2017.02 - Current
Bartender
Carleos Entertainment
2017.02 - 2019.11
Bachelor of Science - Animal Science
University of Tennessee-Knoxville
- ServSafe Manger Certification
- ABC Licensing
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