BRIDGETTE Acaiturri-Villa
Lindenhurst
Summary
Compassionate and highly driven bilingual (English/Spanish) professional looking to provide optimum care and support to children and families. Strong ability to communicate effectively in various environments.
Overview
11
11
years of professional experience
Work History
Assitstant Supervisor/ Mentor Specialist
Timothy Hill Childrens Ranch
02.2024 - Current
- Developed training programs for enhanced employee performance.
- Trained staff on best practices to enhance service delivery.
- Conducted performance reviews to support employee development.
- Increased customer satisfaction with streamlined service procedures.
- Coordinated cross-functional projects to achieve organizational goals.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Case Worker
Child Protective Services, Westchester, NY
06.2019 - Current
- Provide casework services to children in foster care, parental needs and casework services to families
- Conduct home visits and interviews with clients to assess family life situations and risk factors
- Prepare and maintain case records and reports monthly for the facilitation of all foster care cases
Sales Representative
Federated Payment Systems, Melville, NY
12.2013 - 12.2013
- Promoted and sold credit card machines and merchant services to small businesses
- Performed cold calls and set appointments for sales presentations
- Prepared and delivered sales presentations to potential clients
Education
Long Island Business Institute
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Assitstant Supervisor/ Mentor Specialist
Timothy Hill Childrens Ranch
02.2024 - Current
Case Worker
Child Protective Services, Westchester, NY
06.2019 - Current
Sales Representative
Federated Payment Systems, Melville, NY
12.2013 - 12.2013
Long Island Business Institute
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