Bridgette Boston
Winston-Salem,NC
Summary
Safety-conscious [Job Title] proficient in operating binding and gluing equipment. Examines documents for defects, performs troubleshooting and maintains supply of essential materials. Strong mechanical aptitude with in-depth knowledge of different paperweights, sizes, kinds and colors. Detail-oriented [Job Title] comfortable performing physically enduring tasks such as lifting, shifting and transporting goods. Offering [Number]-year background operating, cleaning, repairing and maintaining various bindery machineries. Committed to maintaining good housekeeping and safe working conditions. Dependable [Job Title] effective at adhering to safety and quality standards while operating and maintaining binding equipment. In-depth understanding of product inspection and quality control. Ready to bring [Number] years of experience in related roles to secure long-term career opportunity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Bindery Operator
Allegra Marketing And Print
08.2022 - Current
- Improved bindery efficiency by maintaining and troubleshooting equipment on a regular basis.
- Optimized production quality with thorough inspection of finished products for defects or errors.
- Enhanced customer satisfaction by collaborating with team members to meet strict deadlines and specifications.
- Gained proficiency in operating various bindery machines, ensuring versatility and adaptability within the team.
Licensed Insurance Agent
American National Insurance Company
06.2020 - 08.2022
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Streamlined the claims process for clients, ensuring prompt resolution and payment of claims.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
Machine Operator
Reynolds American Inc
03.2019 - 03.2019
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Dental Assistant II
Dental Pro Temps
01.2012 - 03.2015
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
Boxing Associate
Dell Computers
04.2006 - 11.2009
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Collaborated cross-functionally to develop new products, leading to an expanded product portfolio for the company.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Conducted comprehensive market research to identify emerging trends and opportunities for growth within the industry.
Polyvinyl Coating Machine Operator?Supervisor
Hanes Dye & Finishing
03.1991 - 06.2006
- Improved production efficiency by implementing streamlined processes and procedures for machine operation.
- Enhanced team performance by providing ongoing training and guidance to machine operators.
- Reduced downtime with proactive maintenance scheduling and equipment monitoring.
- Achieved consistent quality standards, ensuring all products met or exceeded company specifications.
- Managed inventory levels effectively, resulting in reduced waste and cost savings for the company.
- Optimized production schedules to maximize output while minimizing resource usage.
- Promoted a safe working environment by enforcing strict adherence to safety policies and procedures.
Customer Service Representative
American Express
04.2002 - 08.2004
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Associate of Science - Dental Assisting
Forsyth Technical Community College
Winston-salem, NC06.2014
No Degree - Airline And Hotel Reservation
Southern Academy of Travel And Tourism
Kissimmee, FL06.1991
Skills
- Computer Literacy
- Inventory Management
- Problem Solving
- Organizational Skills
- Analytical Thinking
- Skills Communication
- Customer Service Skills
- Strong Mathematical
- Skills Quality Inspector
- Blueprint Reading
- CNC Machine Operation
- X-Ray
- Technology/Digitial
Certification
.Life and Health License
. Mechanical/Machine
Operator IST Certification
Timeline
Bindery Operator
Allegra Marketing And Print
08.2022 - Current
Licensed Insurance Agent
American National Insurance Company
06.2020 - 08.2022
Machine Operator
Reynolds American Inc
03.2019 - 03.2019
Dental Assistant II
Dental Pro Temps
01.2012 - 03.2015
Boxing Associate
Dell Computers
04.2006 - 11.2009
Customer Service Representative
American Express
04.2002 - 08.2004
Polyvinyl Coating Machine Operator?Supervisor
Hanes Dye & Finishing
03.1991 - 06.2006
Associate of Science - Dental Assisting
Forsyth Technical Community College
No Degree - Airline And Hotel Reservation
Southern Academy of Travel And Tourism
.Life and Health License
. Mechanical/Machine
Operator IST Certification
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