Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
32
32
years of professional experience
Work History
Restaurant Bar Manager
the Warehouse 2565 Restaurant&Bar
Grand Junction, Colorado
01.2017 - Current
Handled customer inquiries and resolved issues to enhance guest experience.
Managed daily bar operations and staff scheduling at a busy restaurant and bar.
Assisted with interviewing potential employees for bar positions, making hiring decisions when necessary.
Created monthly schedules for bar staff based on anticipated business volume.
Trained new employees to perform duties.
Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
Booking Deputy / Detention Deputy
Mesa County Sheriff's Department
Grand Junction, Colorado
12.2012 - 11.2016
Utilized computer-based filing system by entering each prisoners' personal information into system.
Prepared court dockets.
Supervised inmates during day-to-day activities.
Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Implemented defensive tactics and physical restraints to maintain safety and security of facility.
Performed inmate intake procedures, including booking and fingerprinting.
Owner/Operator Dry Cleaners
North Ave. Cleaners
Grand Junction, Colorado
01.1994 - 11.2012
Managed daily operations of a local Dry-Cleaning business.
Supervised staff and ensured high-quality customer service.
Oversaw inventory management and supply procurement processes.
Maintained financial records and managed budgetary responsibilities.
Handled customer inquiries and resolved service-related issues promptly.
Oversaw budgeting and financial management.
Reviewed legal documents related to business operations.
Analyzed market trends to identify new business opportunities.
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone