Gabriela Rosales
Chuy's Fine Tex-Mex
ROUND ROCK,TX
1
Language
1
Certification
9
years of professional experience
Results-driven Bar Manager with over 8 years of experience in the hospitality industry. Skilled in problem-solving, time management, and staff training, consistently improving service speed and customer satisfaction while reducing operational costs.
Work History
Restaurant Bar Manager
8 Years 10 Months- Oversaw daily bar operations ensuring compliance with health and safety regulations.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Implemented operational efficiencies that reduced wait times and improved service speed during peak hours.
- Developed and implemented training programs for new staff on customer service and product knowledge.
- Managed inventory levels, optimizing supply orders to reduce waste and costs.
- Coordinated special events and promotions, increasing bar visibility within the community.
- Analyzed sales trends to adjust pricing strategies, maximizing profitability on popular items.
- Fostered a positive work environment through team-building activities and open communication channels.
Cashier
5 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at shift end.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
High School Diploma
No Degree - General Studies
Skills
Foodservice management
Inventory control
Cost control
Labor cost control
Budget development
Health compliance
FOH operations oversight
Personable demeanor
Upselling techniques
Customer service
Relationship building
Training programs
Cost management
Promotion coordination
Team leadership
Supervisory experience
Problem-solving
Time management
Service oriented
Outgoing personality
Sales strategy
Hospitality and accommodation
Languages
Spanish
Native or Bilingual
Accomplishments
- Enhanced team productivity through morale-boosting incentives.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Head bar mentor to 6 other bar managers in the Austin area.
- Achieved the highest bar sales in the company.
- Oversaw 8 employees in a bar bringing in $112,00 in monthly revenue.
- Managed 120 staff members in a restaurant generating over $740,000 in monthly revenue.
Certification
Food manager certification
Timeline
Cashier
HEB Grocery Store
01.2018 - 06.2018Read More
Restaurant Bar Manager
Chuy's Fine Tex-Mex
10.2017 - CurrentRead More
Austin Community College
No Degree from General Studies
Read More
Round Rock High School
High School Diploma
Read More