Bridgette Freeman
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant
Visiting Angels Home Care
Tucker, GA
02.2012 - 02.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Customer Service Desk Cashier
Kroger Grocery Store
Atlanta GA
03.2010 - 04.2012
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Utilized POS system to handle customer cash and credit card transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Plantation High School
Plantation, FL06.2006
Skills
- Quick Problem Solver
- Intake Recording
- Room Cleaning and Restocking
- Medical Records Management
- Documentation Procedures Expertise
- Documenting Behaviors
- Medical Office Administration
- Service-Orientation
- Medical Recordkeeping
- Patient Relationship-Building
- Microsoft Office
Timeline
Certified Nursing Assistant
Visiting Angels Home Care
02.2012 - 02.2020
Customer Service Desk Cashier
Kroger Grocery Store
03.2010 - 04.2012
High School Diploma -
Plantation High School