- Co-chaired promotional boards: responsible for selecting committee to organize and prepare selection procedures for vacant positions. Responsible for recruiting, orienting, training and supervising staff up to 130 Letter Carriers, 6 subordinate supervisors. Reviewed and analyzed daily operational performance indicators. Instructed guidance to improve sick and overtime usage. Was able to reduce and maintain sick leave by 2.5% during quarterly projection period. Oversight of all aspects of Postal staff performance in regards to organizational goals. Progressive discipline, mediation of staff disputes and grievance procedures in accordance with postal and federal laws. Trainer supervisors in achieving of strategic organizational goals. Prepared written training guidelines to improve retail sales performance. Trained newly appointed Postmasters, and Supervisors. I performed financial audits for district and area wide post offices in Washington D. C. metropolitan area. This included written recommendations to The Office of Inspectors General, Postmaster and Managers. Maintained stamp stock accountability by performing monthly audits for my assigned office which include individual retail sales staff audits. Ensured postal facilities were in compliance with OSHA laws. Submitted written audit evaluations to safety office with recommendations. As member of the Implementation Advisory Board for USPS Headquarters, recommended changes to outdated postal policies and procedures. Acquired a health and life insurance license for state of Maryland and Texas. I have trained and hired newly appointed insurance agents. Conducted community informational seminars. Participated in Chamber of Commerce events to be active in community events.
BRIDGETTE L. BRANSON
Houston,TX
Summary
Achieve a position with your company incorporating my wealth of experience and knowledge to meet and exceed all organizational and corporate goals. Be a leader of motivating strengths with perseverance and integrity
Work History
Service Associate
HEB Grocery Store
Temple
03.2011 - 16
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Some College (No Degree) - Business Management
Prince Georges Community College
Largo, MarylandCommunications
William F. Bolger Managerial Training Academy
Rockville, MarylandSkills
- Experienced manager with human relations and project management skills
- Extensive background in staff recruitment and retention
- Staff training and development
- Superb written and oral communication skills
- Organizational and Strategic planning
- Program Marketing and Program Analysis
- Contract negotiation and compliance
- Knowledge of Federal and State Employment Law
- Budget and Program Management
- Safety Management
- License Insurance Agent
- Sales Manager
Affiliations
- Member of State of Maryland Prince Georges County Chamber of Commerce
- United States Postmasters League
- National Association of Postal Supervisors
- U.S. Postal Service Implementation Advisory Board Member
Timeline
Service Associate
HEB Grocery Store
03.2011 - 16
Some College (No Degree) - Business Management
Prince Georges Community College
Communications
William F. Bolger Managerial Training Academy