Bridgette Mercado
Oakdale,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude as well as ready to help the team achieve company goals and provide the best customer service.
Overview
2
2
years of professional experience
Work History
Catering Assistant
Emelyn Catering
07.2022 - 02.2023
- Used communication and problem solving skills to resolve customer complaint's and promote long-term loyalty
- Maintained a flexible work schedule to meet event needs
- Upheld high standards of professionalism when dealing with customer issues,supporting serving staff,and waiting on tables.
- Displayed enthusiasm and promoted excellent service to costumers,successfully increasing business
- Handled customer complaints professionally,resolving issues through diplomatic acknowledgment and commitment to service
- Utilized proper food handling techniques to establish safety and quality of food served
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders
- Stored clean tableware,dishes,and platters after catering events to safeguard items and maintain consistent inventory
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained high personal grooming standards and uniform presentation.
Soccer Referee
Oakdale Soccer Club
08.2021 - 11.2021
- Managed conflict resolutions to encourage professional and positive relationships.
- Promoted good sportsmanship among players.
- Provided safe playing environment for players by monitoring activity
- Interpreted and applied rules and regulations in sports
- Communicated with adults and players to ensure a fair outcome
- Applied time management to create a smooth running game
Education
High School Diploma -
Oakdale High School
Oakdale, CA05.2024
Skills
- Safe Food Handling
- Team Management
- Guest Interaction
- Complex problem solving
- Critical thinking
- Patience
- Multitasking
- Good team work
- Listening and communication
- Social and interactive
- Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Catering Assistant
Emelyn Catering
07.2022 - 02.2023
Soccer Referee
Oakdale Soccer Club
08.2021 - 11.2021
High School Diploma -
Oakdale High School
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