Bridgette Morgan
Las Vegas
Summary
Skilled Property Manager with 9 years of experience in residential and commercial property management, specializing in operational efficiency and tenant relations. Proven track record of maintaining 98% occupancy and consistently exceeding NOI targets. Expertise in lease negotiations, compliance, and implementing preventative maintenance programs. Certified Apartment Manager and Certified Apartment Leasing Professional, committed to enhancing property performance and fostering positive community relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lagree Instructor
Lotus Lagree
Minot, ND
03.2026 - Current
- Lead and instruct Lagree fitness classes using proper technique and cueing.
- Demonstrate exercises and provide modifications for varying fitness levels.
- Monitor participant form and ensure safe use of Mega Former Pro equipment.
- Develop and deliver challenging, well-structured class routines.
- Motivate clients and foster a positive studio atmosphere.
- Maintain professional communication with clients before, during, and after class.
- Stay current on Lagree methodology, exercises, and teaching techniques.
- Follow studio policies, safety procedures, and cleanliness standards.
- Level 1 certification
- CPR certified
- Excellent verbal cueing and class management.
- Knowledge of exercise physiology and body mechanics.
- Ability to build rapport with clients.
- Strong organizational and time-management skills.
- Professional, positive, and energetic demeanor.
Property Manager
Monarch Investment and Management Group
Minot, ND
09.2025 - Current
- Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
- Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
- Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
- Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
- Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
- Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
- Implemented preventative maintenance programs, extending the lifespan of property systems and reducing overall maintenance costs
- Conducted regular staff training sessions for property maintenance and management personnel, enhancing team productivity and performance
- Successfully navigated and resolved legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks
- Stayed updated on industry trends, market conditions, and legal regulations, adapting property management strategies accordingly
- Participated in community outreach programs, representing the property and building positive relationships with the local community
- Implemented security measures, such as surveillance systems and access control, ensuring the safety and security of both tenants and property assets
- Developed and maintained positive relationships with property owners, providing regular updates on property performance and financial outcomes
- Continue to maintain 98% occupancy
- Successfully overachieved NOI every month as being property manager
Assistant Property Manager
Investors Marketing & Management
Minot, ND
12.2021 - 09.2025
- Coordinated tenant communications to resolve inquiries and enhance resident satisfaction.
- Assisted in managing property operations, ensuring compliance with regulations and standards.
- Implemented maintenance request tracking system to streamline response times and improve service efficiency.
- Developed and maintained property marketing materials, contributing to increased occupancy rates.
- Collaborated with vendors to negotiate contracts and manage service delivery for property upkeep.
- Led tenant retention initiatives that fostered community engagement and strengthened resident relationships.
- Analyzed market trends to inform pricing strategies and optimize rental agreements for profitability.
- Trained new team members on operational procedures, enhancing overall team performance and knowledge sharing.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Showed apartments to potential tenants and answered questions regarding community.
- Processed security deposit refunds.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Escalated major issues to property manager for immediate remediation.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
Leasing Agent
SIGNAL MANAGEMENT CORPORATION
Minot, ND
08.2018 - 12.2021
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Managed lease agreements, ensuring compliance with policies and regulations.
- Collaborated with maintenance teams to address tenant requests promptly and effectively.
- Developed marketing strategies to attract potential renters through digital platforms.
- Analyzed rental market trends to optimize pricing and occupancy rates.
- Trained new leasing staff on procedures, systems, and customer service standards.
- Implemented process improvements that enhanced tenant satisfaction and retention rates.
- Established strong relationships with local businesses to promote community engagement initiatives.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Participated in property inspections to prepare for move-ins and move-outs.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
Subway Manager
Subway
Minot, ND
01.2012 - 08.2018
- Oversee daily restaurant operations.
- Ensure food preparation meets Subway standards.
- Maintain cleanliness, sanitation, and food safety requirements.
- Monitor inventory levels and order supplies as needed.
- Recruit, hire, train, and schedule employees.
- Supervise team members and provide coaching.
- Conduct performance evaluations.
- Resolve employee issues and maintain a positive work environment.
- Ensure customers receive friendly and efficient service.
- Address customer complaints and concerns.
- Promote customer satisfaction and repeat business.
- Manage cash handling and deposits.
- Monitor sales, labor costs, and food costs.
- Prepare reports and meet sales targets.
- Implement strategies to increase profitability.
- Follow health department regulations.
- Ensure adherence to Subway policies and procedures.
- Maintain workplace safety standards.
Education
Business - Some college
MSU
01-2018
High school diploma - undefined
Minto High School
05-2016
Skills
- Maintenance coordination
- Grounds maintenance
- Preventive Maintenance
- Landscaping and grounds maintenance
- Lease administration
- Work order monitoring
- Unit vacancies
- Eviction notices
- Leasing operations
- Debt control
- Fair housing compliance
- Property marketing and promotion
- Customer relations
- Data entry
- Critical thinking
- Client relations
- Deposits management
- Social media engagement
- Budget preparation
- Financial reporting
Accomplishments
- Maintained 98% or higher occupancy rate for entire length of employment.
- Supervised team of 7 staff members.
- Demonstrated skill and career growth by being promoted to property manager times in less than 6 months.
- Oversaw multiple residential family properties totaling over 2,500 individual units.
- Obtained contracts for capital improvements in months.
Certification
- Driver's License
- Certified Pool & Spa Operator (CPO) September 2024 to September 2029 Certified Pool & Spa Operator certification obtained. This consists of testing pools/ spas and adjusting chemicals as needed.
- Certified Apartment Manager February 2026 to February 2027 Certified Apartment Manager certification obtained Feb, 2026. Completed course and exam.
- Certified Apartment Leasing Professional December 2022 to December 2026 CALP is certified apartment leasing professional. It consists of a series of courses and exams to learn the most about being a leasing professional.
Timeline
Lagree Instructor
Lotus Lagree
03.2026 - Current
Property Manager
Monarch Investment and Management Group
09.2025 - Current
Assistant Property Manager
Investors Marketing & Management
12.2021 - 09.2025
Leasing Agent
SIGNAL MANAGEMENT CORPORATION
08.2018 - 12.2021
Subway Manager
Subway
01.2012 - 08.2018
High school diploma - undefined
Minto High School
Business - Some college
MSU
Additional Information
Authorized to work in the US for any employer
CAM certification
- Continuing education in property management or fair housing
- Technology and productivity tools (Microsoft Office, Google Workspace, property management software)
- Community volunteer work
- Event planning and coordination
- Community engagement and resident relations
- Home organization and space optimization
- Volunteer event planning
- Real estate and property maintenance trends