Bridgette Nelson
Tehachapi,CA
Summary
Emergency medical professional with strong expertise in providing critical care and life-saving interventions. Proven ability to perform well in high-pressure situations, ensuring patient safety and well-being. Highly collaborative team player, adaptable to changing circumstances, and focused on achieving optimal outcomes. Skilled in patient assessment, emergency response, and medical documentation. Known for reliability, quick decision-making, and calm demeanor under stress.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Adventist Health Tehachapi Valley
2025.08 - Current
- Register patients efficiently in high-volume emergency and inpatient settings
- Managed insurance verification processes to ensure coverage accuracy and minimize delays.
- Provided exceptional customer service, addressing patient inquiries and concerns effectively.
- Collaborated with clinical staff to streamline workflow and improve patient access services.
- Stayed calm under pressure to and successfully dealt with difficult situations.
EMT
Hall Ambulance
2024.01 - 2025.08
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Office Manager
Orca Adventure Lodge
2021.04 - 2023.10
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture and safety.
- Reduced workplace injuries by conducting thorough safety assessments and recommending improvements.
- Collaborated with management to develop effective injury prevention strategies and training programs.
- Managed onsite medical inventory, ensuring availability of essential supplies for emergency situations.
Education
EMT Certification -
West Cost EMT
Torrance, CA2023-11
High School Diploma -
Tehachapi High School
Tehachapi, CA2016-06
Skills
- Basic life support
- Multitasking and organization
- Critical thinking
- Decision-making
- Medical documentation
- CPR and first aid
- Organizational skills
- Data entry
- Staff management
- Safety awareness
- Injury prevention
- Leadership
Certification
- EMT- 1
- NREMT
- CPR
Timeline
Patient Access Representative
Adventist Health Tehachapi Valley
2025.08 - Current
EMT
Hall Ambulance
2024.01 - 2025.08
Office Manager
Orca Adventure Lodge
2021.04 - 2023.10
EMT Certification -
West Cost EMT
High School Diploma -
Tehachapi High School