Bridgette Parker
Waldorf,MD
Summary
Ms. Parker is a highly motivated, professional with 15 years of experience providing executive level support to the Federal Bureau of Investigation. A self-starter with exceptional interpersonal and organizational abilities, and a proven history of managing multiple projects simultaneously while supporting daily office operations. Providing direct support to the Unit Chief of the National Gang Intelligence Center (NGIC) Ms. Parker is able to work under pressure and successfully deal with competing demands while maintaining complete confidentiality. Experienced in planning, organizing and problem-solving to complete multiple deadline-driven projects efficiently and on time.
Overview
15
15
years of professional experience
Work History
Management and Program Analyst IV
IntelliBridge
02.2023 - Present
- Supports the National Gang Intelligence Center’s Intelligence Analysts and CIB employees with special projects, including organizing information-sharing sessions, contributing to outlining the FY24 strategy, and assisting with the annual creation of threat analysis dashboards and Priority Collection Gaps from each of the 56 field offices.
- Assists Intelligence Analysts in conducting database research in developing key topics and talking points requested by the Unit Chief and upper management, contributing to the development of informed and data-driven briefings and emerging gang threat reports.
- Maintains the NGIC On-Call Command Post Roster via Microsoft Excel and SharePoint, assigns SAC briefing requests to appropriate Intelligence Analyst and tracks completion.
- Maintains and disseminates the Criminal Intelligence Branch (CIB) Admin Report for the National Gang Intelligence Center, highlighting noteworthy events, staffing changes, and action plans to upper management.
- Manipulates and uploads data, general and gang related intelligence products and images into the NGIC Online Database. Tracks user stats and search terms.
- Assists with market research and related tasks, creates, and compiles pre- and post-event surveys, documentation, and conference space scheduling for the annual CIB Summit Planning and NGIC meetings. Attends various Gang Association Conferences exhibiting gang subject matter and substantial NGIC experience to local, state, and federal gang investigators from across the nation by obtaining leads and developing new and existing relationships with law enforcement attendees.
- Collaborated with other government agencies within the organization to develop strategies for optimizing program operations.
- Initiates quarterly file reviews and production progress reports to management.
- Schedules, tracks, and documents monthly Lyn &Learn attendance.
- Tracks and conducts annual inventory of NGIC accountable assets.
- Prepares, modifies, and drafts correspondence, memos, emails, and spreadsheets in Microsoft Office.
- Drafts and disseminates monthly newsletter to Intelligence community.
- Identifies need and fulfills office supply/equipment orders. Manages print and shipping requests.
- Assists with team building initiatives and overall support for employee morale.
- Serves as Team Lead of the TO106 CID-NGIC and IPR contract. Maintains accountability and on-site management of 8 full time employees, assists with candidate interviews, approves timesheets/leave requests, and assesses employees through observation and interviews to determine strengths and weaknesses in work performance, methods and team functions.
Management and Program Analyst III
IntelliBridge
10.2022 - 02.2023
- Compiled significant intelligence information concerning Band I-III threats and information regarding Field Offices’ criminal intelligence program for recently selected Special Agent in Charge (SAC) Briefings.
- Collected and provided input from TWIU for the Weekly Intelligence Admin Report.
- Assisted the TWIU with HR system requests, record-keeping, and file management.
- Initiated System Transfer Requests and CID Shared Drive Access Requests for incoming employees.
- Submitted Visitor Access Requests for outside agency invitees attending meetings at JEH.
- Provided maintenance/updates to program SharePoint site.
- Managed/updated the CIB On-Call Command Post Roster for the unit.
- Assisted with TWIU quarterly newsletter.
Child Pornography Victim Assistance Analyst/Program Manager
Intellibridge
03.2021 - 10.2022
- Worked directly with the Child Pornography Victim Assistance Program Coordinator to enter/update victim data into the CPVA Tracking System, generate Victim Information Reports (VIRs) and disseminate to Victim Notification Analysts who enter the data into the Victim Notification System (VNS), maintain the CPVA mailbox, upload victim Notification Preference Forms (NPFs) and prepare quarterly reports.
- Entered victim data into the CPVA Tracking System from Victim Notification Preference Forms (VNPFs), verifying accuracy and performing quality control as well as preparing quarterly reports.
- Managed a Microsoft Excel 2013 spreadsheet in response to documentation requests from employees and law enforcement partners, selects appropriate subsets of data for unique analysis monthly, and outputs selected data for quarterly statistical analysis.
- Educated federal partners and state and local law enforcement agencies on the proper procedures for submitting and receiving court documents and for the process of victim restitution.
- Worked with Liaisons from outside entities to improve methods of providing documentation pertinent to victim services, law enforcement, victim specialists, and federal attorneys.
- Created, analyzed, and tracked legal documents for victims to receive services made available by VSD.
- Managed the IntelliWare SOAPS TO100 (multimillion dollar) contract; responsible for candidate interviews, the onboarding of new hires, employee accountability and day-to-day (onsite) management of 14 FTEs, appraising of performance reviews, and approving of timesheets/leave requests.
- Met regularly with VSD management to measure contract performance and customer satisfaction.
Senior Program Assistant/Team Lead
Intelliware/IntelliBridge
09.2007 - 03.2021
- Content Manager for NGIC’s official webpage and SharePoint site.
- Moderator for the NGIC Special Interest Group (SIG), approving membership requests.
- Acted as the Terminal Access Coordinator (TAC) for NGIC; administered testing, granted access and updated certifications for all certified National Crime Information (NCIC) database and Web Access and Management (WAMS) users.
- Manipulated and uploaded data, officer safety alerts, general and gang related intelligence products and images into the NGIC Online Database.
- Represented NGIC at annual conferences by providing handouts, products and brochures.
- Tracked and conducted annual inventory of NGIC accountable assets.
- Prepared, modified, and drafted correspondence, memos, emails, and spreadsheets in Microsoft Office.
- Assisted with team building initiatives and overall support for employee morale.
- Acted as liaison between building management and the unit at quarterly tenant meetings, coordinated fire drills, reported all maintenance issues and concerns, and delivered building wide announcements.
- Provided additional admin support to the Safe Streets Gang Unit and International Violent Crimes Unit (housed in NGIC) when needed.
- Served as Team Lead of the TO106 CID-NGIC and IPR contract. Maintained accountability of 8 employees, approved timesheets/ leave request, conducted performance reviews, on-site orientation and performed administrative tasks as necessary.
Education
Office Specialist Certification
General Communications
Silver Spring, MD12-1996
High School Diploma -
All Saints Catholic High School
Washington, DC05-1988
Skills
- Client Relationship Management
- Data Collection
- Excellent Communication
- Adaptability and Flexibility
- Business Process Improvement
References
References available upon request.
Timeline
Management and Program Analyst IV
IntelliBridge
02.2023 - Present
Management and Program Analyst III
IntelliBridge
10.2022 - 02.2023
Child Pornography Victim Assistance Analyst/Program Manager
Intellibridge
03.2021 - 10.2022
Senior Program Assistant/Team Lead
Intelliware/IntelliBridge
09.2007 - 03.2021
Office Specialist Certification
General Communications
High School Diploma -
All Saints Catholic High School
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