Bridgette Persaud
Summary
Detail focused professional with strong foundation in organizational and communication skills. Enhancing sales volume and customer retention through strategic planning and strong client relationships. Expert in appointment scheduling and cash handling, I excel in fostering teamwork and collaboration. Committed to ensuring accuracy and efficiency in order to have positive impacts.
Overview
7
7
years of professional experience
Work History
Recall Coordinator
Preferred Dental
10.2024 - Current
- Communicated with insurance companies to verify patient coverages.
- Expedited appointment scheduling through effective utilization of office management software systems.
- Provided excellent customer service to create positive experiences and build patient trust.
- Calling patients to schedule their next appointment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Sales and Marketing Supervisor
Smartmedalarm
02.2022 - 06.2024
- Created and implemented strategies to increase sales volume and market share.
- Led meetings to review goals, progress, and address any challenges or opportunities within the team.
- Developed strong client relationships through consistent communication, resulting in increased customer retention rates.
- Analyzed sales performance data regularly and adjusted strategies accordingly for continuous improvement in results.
- Created a positive team culture that encouraged collaboration, open communication, and shared success in achieving sales goals.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
- Completed over the phone sales.
- Boosted sales revenue by implementing effective sales strategies and monitoring team performance.
Sales Associate
H&M Retail
05.2019 - 03.2020
- Handled cash transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds using all forms of payment.
- Boosted customer satisfaction levels through addressing concerns promptly, and providing a welcoming store environment.
- Promoted loyalty programs to increase customer retention.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
Receptionist
Kumon Learning Center
09.2017 - 01.2019
- Worked the front desk greeting parents and students while preparing the students daily work and homework.
- Maintained an organized filing system of the students assignments and tests according to level and subject.
- Addressed parent concerns while providing the best fit solution.
- Occasionally worked as a tutor for the younger students in English and math.
- Kept track of each students levels in order to provide the appropriate assignments and entry level tests for each individuals best needs.
Education
High School Diploma -
Hillcrest High School
Queens, NY06-2020
Skills
- Leadership skills
- Sales
- Customer service
- Staff management
- Data entry
- Appointment scheduling
- Teamwork and collaboration
- Cash handling
Timeline
Recall Coordinator
Preferred Dental
10.2024 - Current
Sales and Marketing Supervisor
Smartmedalarm
02.2022 - 06.2024
Sales Associate
H&M Retail
05.2019 - 03.2020
Receptionist
Kumon Learning Center
09.2017 - 01.2019
High School Diploma -
Hillcrest High School
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