Chad Figueira
Farmingdale,New York
Summary
Dynamic and adaptable professional with a proven track record at Preferred Dental Care, excelling in patient coordination and team building. Leveraged expertise in database coordination and exceptional communication skills to enhance patient satisfaction and streamline office procedures. Demonstrated leadership in mentoring new staff and organizing community charity events, showcasing a commitment to excellence and community service. Hands on with hardware and software when necessary. Can adapt to any position with the necessary training and knowledge.
Overview
9
9
years of professional experience
Work History
Patient Coordinator
Preferred Dental Care
Flushing, New York
12.2020 - Current
- Scheduled evaluations and procedures for patients.
- Reviewed patient accounts on a regular basis to ensure accuracy of billing data.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Completed insurance verifications and claim forms for patient intake and processing.
- Assisted with the development of efficient office procedures for improved workflow.
- Facilitated communication between patients, families and healthcare providers.
- Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
- Established strong work network by building professional relationships with physicians and fellow employees.
Retail Sales Cashier
JCPenney
Elmhurst, New York
10.2017 - 02.2018
- Assisted customers with locating merchandise, answering questions, and making purchasing decisions.
- Received payment by cash, check, credit cards, gift cards, or automatic debits.
- Welcomed customers, offering assistance to help find store items.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Counted money in cash drawer at beginning and end of shift to ensure accuracy of funds.
- Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
Church Volunteer
Worship Center of Queens
Richmond Hill, New York
05.2016 - 09.2016
- Collaborated with other churches in organizing joint activities that benefit both congregations.
- Organized charity and fundraising events to raise money for great cause.
- Set up audio and visual equipment needed for worship services or conferences held at the church.
- Monitored children entering, during and after weekly youth programs.
- Helped maintain the church facilities by cleaning, repairing furniture and fixtures, painting walls, mowing lawns.
- Served meals to homeless people in partnership with local charities during holidays or special occasions.
Education
High School Diploma -
John Bowne Highschool
Flushing, NY06-2019
Some College (No Degree) - Mechanical Engineering
City Tech
Downtown Brooklyn, NYSkills
- Patient care and education
- Billing statement processing
- Database coordination
- Vehicle maintenance
- Punctuality
- Team building
- Patience and tact
- Friendly and outgoing
- Precise
- Hardworking
- Work well with others
- Hands-on
- Excel proficient
- Good communication
- Leadership
- Adaptability
Accomplishments
- Business Management Certificate, Management Experts Inc
- Advanced Regents Diploma
Timeline
Patient Coordinator
Preferred Dental Care
12.2020 - Current
Retail Sales Cashier
JCPenney
10.2017 - 02.2018
Church Volunteer
Worship Center of Queens
05.2016 - 09.2016
High School Diploma -
John Bowne Highschool
Some College (No Degree) - Mechanical Engineering
City Tech
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