Bridgette Prince
Villa Rica,GA
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
19
19
years of professional experience
Work History
Care Coordinator IV
Peach State Health Plan
Atlanta, GA
06.2006 - Current
- Explained policies, procedures and services to patients.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Conducted initial assessments and evaluations of patient's needs.
Education
Some College (No Degree) -
Penn Foster Career School
Scranton, PASkills
- Multidisciplinary team collaboration
- Multitasking and organization
- Monitoring tools
- Client relationship management
Timeline
Care Coordinator IV
Peach State Health Plan
06.2006 - Current
Some College (No Degree) -
Penn Foster Career School