Bridgette Mowery
Leesburg,AL
Summary
Motivated and dependable professional with a strong work ethic and proven adaptability in fast-paced environments. Demonstrates exceptional interpersonal skills and excels in customer service, multitasking, and time management. Seeking opportunities to enhance abilities and contribute to company success.
Overview
13
13
years of professional experience
Work History
Front Office
West Atlanta Pediatrics
Dallas, Georgia
10.2019 - Current
- Efficiently answered multi-line phone system and routed calls to appropriate departments.
- Managed patient appointment scheduling and maintained daily calendars.
- Maintained organized reception area, ensuring cleanliness and professionalism.
- Updated and recorded patient information, ensuring accurate account management.
- Reviewed patient records to verify insurance eligibility and coverage details.
- Assisted patients in comprehending insurance benefits and claim statuses.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Performed data entry into electronic health record systems for precise tracking.
Certified Pharmacy Technician
Kroger Pharmacy
Powder Springs, Ga
12.2012 - Current
- Entered prescriptions into computer system to ensure accurate processing.
- Provided exceptional customer service in a pharmacy environment.
- Prepared prescription medications for patient pickup efficiently.
- Facilitated medication release to patients upon completion of processing.
- Assisted patients with payment procedures and inquiries about insurance coverage.
Telecommunications operator
WellStar Cobb Hospital
Austell, Georgia
08.2013 - 09.2014
- Responded to incoming phone calls, directing inquiries and concerns efficiently.
- Notified hospital staff of emergencies and communicated urgent messages to employees as needed.
- Assisted customers by providing information and directing calls to appropriate departments.
Education
High school diploma - with honors
Hiram High School
Hiram, GA01.2010
Some College (No Degree) -
University of West Georgia
Carrollton, Georgia, GASkills
- Pharmacy Knowledge
- EHR data entry
- Appointment scheduling
- Insurance verification
- Prescription processing
- Patient management
- Confidentiality maintenance
- Communication skills
- Cultural awareness
- Multitasking
- Customer Service
- Care-giving
- Organization
- Adaptability
Timeline
Front Office
West Atlanta Pediatrics
10.2019 - Current
Telecommunications operator
WellStar Cobb Hospital
08.2013 - 09.2014
Certified Pharmacy Technician
Kroger Pharmacy
12.2012 - Current
High school diploma - with honors
Hiram High School
Some College (No Degree) -
University of West Georgia