Overview
Work History
Education
Skills
Timeline
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Bridgette Walker

Miami,FL

Overview

39
39
years of professional experience

Work History

Transit Bus Operator

Miami Dade County
04.2019 - Current
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Operated with safety and skill to avoid accidents and delays.
  • Transported customers to and from Miami FL.


Customer Service Representative

Road America
02.2005 - 01.2025
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Inbound customer service assisted customer with road side emergency assistance; 911 emergency assistance, gas tow truck-flat beds, and flat tires
  • Answered constant flow of customer calls with minimal wait times. Such as necessary information to customers at nearest gas stations, hospitals, and restaurants.
  • Reported to supervisor regarding all safety protocols dealing with the customers we serviced.


Material Handler

KLX Aerospace Solutions
06.2012 - 04.2019
  • Transported inventory items to appropriate locations.
  • Sending and receiving emails from customers
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Counting and processing orders for airplane parts

Material Handler

Boston Scientific
02.2005 - 09.2011
  • Making proximal brazing and distal brazing
  • Inventory inspection wire components
  • Handled various product material
  • Grinding and Polishing coil wire

Customer Service Representative

PRECISION RESPONSE CORPORATION
02.2001 - 05.2003

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  • Customer Service and Data Entry
  • Handle responsibilities of entering information from a variety of sources into a computer database
  • Answered multi-line telephone calls, routed calls, and took accurate messages
  • Trained new hires
  • Handle the tasks of verifying and entering company transactions
  • Attention to detail with good typing skills
  • Comprehensive Knowledge of handling clerical and administrative tasks

Education

High School Diploma -

Miami Northwestern Senior High School
Miami, FL

Skills

  • Air Plane part skills
  • Medical device skills
  • Strong knowledge of keyboarding and basic computer applications like word processing and spreadsheets software
  • Excellent Communications skills
  • Superior with support services
  • Ability to prioritize and remain focused on the essence of an issue
  • Skilled at learning new concepts quickly while working well under pressure

Timeline

Transit Bus Operator

Miami Dade County
04.2019 - Current

Material Handler

KLX Aerospace Solutions
06.2012 - 04.2019

Customer Service Representative

Road America
02.2005 - 01.2025

Material Handler

Boston Scientific
02.2005 - 09.2011

Customer Service Representative

PRECISION RESPONSE CORPORATION
02.2001 - 05.2003

High School Diploma -

Miami Northwestern Senior High School
Bridgette Walker