Tanya Atwood
White Cloud,Michigan
Summary
Transit Bus Operator with extensive experience at Mecosta Osceola Transit Authority, excelling in schedule management and passenger safety. Skilled in vehicle inspections and ensuring DOT compliance, contributing to improved service quality and passenger relations. Committed to maintaining a safe and clean transit environment while providing exceptional service. Organized and proactive professional with a solid foundation in customer relations and project management. Proficient Transportation Specialist adept at overseeing daily transportations with demonstrated success in achieving targets and delivering efficient, accurate service. Good planner with excellent conflict resolution and prioritization skills. Seeking a permanent position with room for growth.
Overview
25
25
years of professional experience
Work History
Transit Bus Operator
Mecosta Osceola Transit Authority
Big Rapids, Michigan
02.2023 - Current
- Ensured passenger safety by following all traffic laws and regulations.
- Assisted passengers with disabilities during boarding and disembarking.
- Conducted pre-trip inspections to verify vehicle safety and readiness.
- Communicated effectively with dispatch regarding route changes or delays.
- Managed fare collection and provided accurate change to passengers.
- Maintained a clean and orderly bus environment for passengers.
- Responded to passenger inquiries about schedules and service information.
- Made sure wheelchair lifts were functioning properly before each trip began.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Enforced passenger rules and regulations while providing courteous service.
- Kept an eye out for suspicious activity or unattended items on board the bus.
- Managed time effectively by arriving at stops on schedule according to route times.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
- Regulated heating, lighting and ventilating systems for passenger comfort.
Propane Delivery Driver
Ferrellgas Propane
Baldwin, Michigan
03.2022 - 12.2022
- Delivered propane safely and efficiently to residential and commercial customers.
- Conducted pre-trip inspections on delivery vehicles for safety compliance.
- Adhered to all safety protocols during loading and unloading procedures.
- Managed propane inventory levels to ensure timely replenishment for deliveries.
- Performed minor maintenance on truck as needed such as checking fluid levels and tire pressure.
- Established relationships with customers to ensure satisfaction with services provided.
- Loaded and unloaded propane cylinders onto truck using proper safety protocols.
- Ensured timely arrival at customer sites in accordance with schedule.
- Adhered to all applicable laws governing transportation of hazardous materials.
- Utilized GPS navigation systems to locate addresses quickly and accurately.
- Complied with all Department of Transportation regulations pertaining to commercial vehicles.
- Verified customer's identity prior to delivering propane.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Recorded deliveries and daily sales transactions.
Transportation Bus Driver
Newaygo Public Schools
Newaygo, Michigan
06.2008 - 12.2020
- Identified operational and mechanical issues, and reported findings to garage technical crew.
- Reported all accidents, incidents, or unusual occurrences to dispatch office immediately; submitted written reports on unusual occurrences as required.
- Stayed abreast of bus route and road constructions.
- Performed pre-trip and post-trip inspections of assigned vehicle.
- Operated various types of vehicles safely in all types of weather and traffic conditions according to printed passenger schedules.
- Handled resistant or hostile passengers, enforcing bus conduct and safety guidelines.
- Picked up and discharged passengers at designated bus stops safely; regulated heating and ventilating equipment on bus to ensure passenger comfort.
- Announced stops to passengers.
- Protected passengers by monitoring behaviors and road conditions.
- Maintained cleanliness of bus or motor coach.
- Reported delays or accidents.
- Handled passenger emergencies and disruptions.
- Read maps to plan bus routes.
- Kept vehicle clean, sanitized and well-maintained at all times.
- Assisted passengers with special needs and provided general information as requested.
- Met route targets consistently, adjusting speed and direction to correct for traffic problems.
Transportation Bus Driver
White Cloud Public School
White Cloud, Michigan
08.2000 - 06.2007
- Assisted passengers with special needs and provided general information as requested.
- Operated various types of vehicles safely in all types of weather and traffic conditions according to printed passenger schedules.
- Performed pre-trip and post-trip inspections of assigned vehicle.
- Handled resistant or hostile passengers, enforcing bus conduct and safety guidelines.
- Picked up and discharged passengers at designated bus stops safely; regulated heating and ventilating equipment on bus to ensure passenger comfort.
- Stayed abreast of bus route and road constructions.
- Identified operational and mechanical issues, and reported findings to garage technical crew.
- Reported all accidents, incidents, or unusual occurrences to dispatch office immediately; submitted written reports on unusual occurrences as required.
- Conveyed delays due to accidents or other traffic and transportation situations.
- Met route targets consistently, adjusting speed and direction to correct for traffic problems.
- Kept vehicle clean, sanitized and well-maintained at all times.
- Announced stops to passengers.
- Reported delays or accidents.
- Handled passenger emergencies and disruptions.
- Responded to emergencies with knowledge of first aid and CPR.
- Maintained cleanliness of bus or motor coach.
- Protected passengers by monitoring behaviors and road conditions.
- Read maps to plan bus routes.
Education
High School Diploma -
White Cloud High School
White Cloud, MI05-1989
Skills
- Commercial driver's license B with endorsements
- Transporting passengers and operating school buses
- Handling hazardous materials safely
- Operating tank vehicles
- Knowledge of air brake systems
- Compliance with DOT regulations
- Navigational skills and map reading
- Implementing safety practices effectively
- Techniques for defensive driving
- Managing schedules efficiently
- Maintaining passenger relations effectively
- Planning for emergency responses
- Optimizing routes strategically
- Protocols for vehicle inspections
- Effective written communication skills
References
References available upon request.
Timeline
Transit Bus Operator
Mecosta Osceola Transit Authority
02.2023 - Current
Propane Delivery Driver
Ferrellgas Propane
03.2022 - 12.2022
Transportation Bus Driver
Newaygo Public Schools
06.2008 - 12.2020
Transportation Bus Driver
White Cloud Public School
08.2000 - 06.2007
High School Diploma -
White Cloud High School