Bridgette A. Wilson
Gloucester City,NJ
Summary
Dynamic professional with extensive experience specializing in cash handling and customer service. Demonstrated ability to manage multiple tasks efficiently while ensuring organizational effectiveness. Certified substitute teacher and paraprofessional with expertise in lesson planning and classroom management, alongside strong data entry skills and a focus on creating positive learning environments.
Overview
12
12
years of professional experience
Work History
Long Term Substitute Teacher/Special Education Paraprofessional
Kelly Services
02.2020 - Current
- Developed lesson plans and assignments in alignment with head teacher’s curriculum.
- Managed classroom environments to ensure safety and productivity.
- Maintained order while enforcing school and class rules.
- Facilitated student engagement and minimized distractions through effective classroom dynamics.
- Established strategic management techniques to create a positive learning environment.
- Ensured cohesive learning experiences by following head teacher’s instructional guidelines.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.
- Assisted with transitioning from one activity to another throughout the day as needed by the student.
- Attended professional development sessions related to working with special education populations.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Developed lesson plans for small groups or individual students that focused on academic, behavioral, and social goals established in IEPs.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
Clinical Support Clerk
South Jersey Behavioral Health Resources
02.2022 - 02.2024
- Greeted and checked in customers upon arrival for appointments.
- Entered clinical and demographic information into computer system.
- Scheduled appointments and assisted new patients with intake paperwork.
- Monitored daily provider schedules to ensure timely patient care.
- Handled multi-function telephones and recorded voice messages.
- Reconciled charge slips, verified insurance, and collected fees.
- Assisted with management of medical records.
Office Clerk
Accu Staffing Temporary Services
06.2015 - 11.2019
- Executed data entry, filing, and faxing to enhance communication with expeditors.
- Greeted customers, addressed inquiries, and directed them appropriately.
- Answered phone calls professionally, transferring calls as needed.
- Provided comprehensive administrative support including typing, filing, photocopying, and scanning documents.
- Scanned documents into computer system for efficient storage.
- Composed and processed orders for shipment to various companies accurately.
- Managed sign-in/sign-out procedures for truck drivers effectively.
- Tracked incoming and outgoing order inventories to ensure accurate records.
Teller/Universal Banker
PNC Bank
08.2015 - 06.2018
- Processed check transactions after verifying signatures to ensure accuracy.
- Recorded checks accurately in accounts to maintain financial integrity.
- Managed cash balancing duties, including handling currency and coins.
- Ensured timely processing and maintenance of customer loan information.
- Received cash from armored car deliveries and verified amounts.
- Maintained bank vaults to confirm accurate cash balances.
- Resolved account discrepancies efficiently while ensuring compliance.
- Trained employees on cash drawer operations to enhance service quality.
Substitute Teacher
Source4Teachers
12.2014 - 06.2015
- Delivered individualized assistance for special needs education to improve learning outcomes.
- Implemented behavior support techniques, including physical management, to ensure classroom safety.
- Developed creative learning strategies to engage diverse learners effectively.
- Managed challenging behaviors while fostering a conducive learning environment.
- Supported students exhibiting aggressive behaviors through targeted intervention strategies.
- Facilitated personal care and social integration activities for students with special needs.
- Promoted a safe classroom atmosphere by encouraging positive behavior through effective communication.
- Assisted head teacher with various duties to enhance classroom efficiency.
Shift Supervisor
Rite Aid
03.2013 - 11.2014
- Inspected work areas for cleanliness and compliance with organizational standards.
- Monitored store operations to ensure adherence to company policies and procedures.
- Ensured accurate execution of opening and closing duties according to established guidelines.
- Oversaw training for new employees in customer service, product knowledge, and cash handling.
- Resolved conflicts among employees and customers to maintain a positive work environment.
- Developed strong relationships with staff, customers, and vendors to improve collaboration.
- Stocked shelves with new products according to planograms and floor plans.
Education
Bachelor’s of Arts - Criminal Justice
Rutgers University-Camden
05.2007
Skills
- Microsoft Office Suite and Google Workspace
- Data entry and typing proficiency
- Management and organizational skills
- Customer service and support
- Clerical and cash handling skills
- Classroom and behavior management
- Special education assistance
- Lesson planning and conflict resolution
- Certified substitute teacher with TWIC card
References
References Furnished Upon Request
Timeline
Clinical Support Clerk
South Jersey Behavioral Health Resources
02.2022 - 02.2024
Long Term Substitute Teacher/Special Education Paraprofessional
Kelly Services
02.2020 - Current
Teller/Universal Banker
PNC Bank
08.2015 - 06.2018
Office Clerk
Accu Staffing Temporary Services
06.2015 - 11.2019
Substitute Teacher
Source4Teachers
12.2014 - 06.2015
Shift Supervisor
Rite Aid
03.2013 - 11.2014
Bachelor’s of Arts - Criminal Justice
Rutgers University-Camden
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