Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager

Bridgit Witbeck

Warren,RI

Summary

Dynamic Pharmacy Manager with expertise in regulatory compliance, quality assurance, and performance management. Proven track record in driving business growth and enhancing service excellence through strategic initiatives and effective training programs.

Overview

16
16
years of professional experience

Work History

General Manager

CVS Specialty Pharmacy
Providence, RI
01.2012 - Current
  • Directed daily operations to optimize service delivery and enhance patient outcomes.
  • Implemented strategic initiatives to improve medication management processes and compliance standards.
  • Led cross-functional teams in developing training programs for pharmacy staff, enhancing operational efficiency.
  • Analyzed performance metrics to identify areas for process improvement and increased productivity.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Fostered relationships with healthcare providers to ensure seamless communication and care coordination.
  • Managed budget implementations, employee reviews, training, schedules, and merit increases
  • Spearheaded quality assurance programs that improved service delivery accuracy and customer satisfaction ratings.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Led pharmacy team through the accreditation process for URAC, ACHC and NABP

Pharmacist-in-Charge

CVS Pharmacy
Johnston, RI
03.2010 - 2012
  • Managed daily pharmacy operations, ensuring compliance with regulatory standards and safety protocols.
  • Supervised team of pharmacists and technicians, fostering a collaborative work environment.
  • Implemented workflow enhancements to increase efficiency in prescription processing and customer service.
  • Conducted staff training sessions on new medications and updated pharmacy practices to improve knowledge retention.
  • Oversaw inventory management, ensuring timely restocking of essential medications and supplies.
  • Coordinated immunization clinics at the pharmacy site, promoting public health initiatives within the community.
  • Streamlined pharmacy operations by continually reviewing and updating standard operating procedures, resulting in improved efficiency.

Education

BS Pharm - Pharmacy

University of Rhode Island
Kingston, RI

Master of Science - Pharmacy Administration

University of Rhode Island
Kingston, RI
05-1991

Skills

    Administration of policy and procedures

    Regulatory Compliance

    Performance Management

    Training and On-boarding

    Accreditation Management

    Quality Assurance

    Inventory Oversight

    Medication Therapy Management

    Service Excellence

    Workflow Management

    Business Growth

    Budget Management

Accomplishments

Breakthrough Team Leader Award

Master Gardner's Certification

Certified Yoga Instructor, Power Yoga

Certified Yoga Instructor, Kaiut Yoga

Timeline

General Manager

CVS Specialty Pharmacy
01.2012 - Current

Pharmacist-in-Charge

CVS Pharmacy
03.2010 - 2012

BS Pharm - Pharmacy

University of Rhode Island

Master of Science - Pharmacy Administration

University of Rhode Island
Bridgit Witbeck