Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
18
18
years of professional experience
Work History
Sales Specialist
Dawn Bartell Agency, American family insurance
05.2020 - Current
I am licensed in property, casualty, and lifelines of insurance through the State of Minnesota
I assist the agency in sales and growth along with retention
My main position is a sales specialist
I also provide customer service in many areas with customers and vendors that we work with directly
I write policies in personal, commercial, and brokerage lines
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Agent Assistant
Keith Leiran Agent, American Family Insurance
10.2016 - 01.2020
I am licensed in property, casualty, and lifelines of insurance through the State of Minnesota
I assist the agency in sales and growth along with retention
I provide customer service in many areas with customers and vendors that we work with directly
I write policies in personal, commercial, and brokerage lines
Answering Service Representative
Time Communications
02.2016 - 10.2016
I took inbound calls for various companies that used the answering service
I followed protocol for each company that called and directed calls accordingly
I was able to follow the direction of each script for each individual client
Document Compliance Specialist
Prostaff - Ascensus
06.2015 - 11.2015
This was a temporary position
I assisted in both outbound and inbound calls to assist in getting documents completed for the PPA restatement for qualifying retirement plans
Owner
Mini Miracles Daycare
02.2011 - 06.2015
I owned my own daycare that I ran out of my home
I cared for up to 12 children at one time
I was licensed through the State of Minnesota
I provided care 24/7 for my families
My daycare included meals, crafts, and free play
My goal was to provide a home away from home while parents worked
I maintained everything needed to keep up with licensing requirements
Correctional Officer
Prairie Correctional Officer
09.2006 - 05.2008
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
Social Work
Southwest Minnesota State University
Marshall, MN
05.2027
Some College (No Degree) -
Minnesota School of Business
GED -
Saint Cloud Technical Highschool
Saint Cloud, MN
05.1997
Skills
Customer service and care
Account Management
Relationship Building
Retention Strategies
Activities
I enjoy being with family and friends. Going to church and just helping people in general. I feel there is no better feeling than seeing someone succeed and being a part of that.
Timeline
Sales Specialist
Dawn Bartell Agency, American family insurance
05.2020 - Current
Agent Assistant
Keith Leiran Agent, American Family Insurance
10.2016 - 01.2020
Answering Service Representative
Time Communications
02.2016 - 10.2016
Document Compliance Specialist
Prostaff - Ascensus
06.2015 - 11.2015
Owner
Mini Miracles Daycare
02.2011 - 06.2015
Correctional Officer
Prairie Correctional Officer
09.2006 - 05.2008
Social Work
Southwest Minnesota State University
Some College (No Degree) -
Minnesota School of Business
GED -
Saint Cloud Technical Highschool
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