Brie Norfleet
Greenville,NC
Summary
Dedicated healthcare support professional with strong organizational and communication skills. Committed to maintaining high standards of patient care while ensuring efficient transport and coordination between departments. Focused on providing compassionate assistance to patients, enhancing comfort during their healthcare experience.
Overview
5
5
years of professional experience
Work History
Technical Assistant
ECU Health
Greenville, NC
2025.01 - Current
- Transport patients between the Radiology Department and all other hospital units, ensuring safe and timely movement.
- Communicate effectively with nursing units and radiology staff to coordinate patient flow.
- Coordinated communication between departments, improving workflow and streamlining patient transport operations.
- Assisted with positioning and preparation of patients for imaging procedures.
- Provided compassionate support to patients during transport, enhancing comfort and safety throughout the process.
- Maintained cleanliness and readiness of transport equipment and radiology support spaces, ensuring optimal conditions for patient care.
Patient Escort/Transporter
ECU Health
Greenville, NC
2024.01 - 2025.01
- Safely transported patients to and from various departments, including Radiology, Emergency, Surgery, and inpatient units.
- Assisted patients with mobility, including wheelchair and stretcher transfers, while following all safety protocols.
- Responded promptly to transport requests, enhancing overall hospital workflow.
- Coordinated with nurses, technicians, and other hospital staff to prioritize and address urgent transport needs.
- Communicated clearly and provided compassionate support to patients during transport, ensuring comfort and understanding.
- Communicated effectively with patients and families to address concerns and provide information.
- Sanitized and inspected stretchers, wheelchairs, and transport equipment to maintain cleanliness and compliance with hospital standards.
- Maintained cleanliness and organization of patient waiting areas for comfort and safety.
Retail Sales Associate
Cracker Barrel Old Country Store Inc
Greenville, NC
2021.08 - 2023.11
- Greeted customers and helped with product questions, selections, and purchases.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged customers to highlight seasonal items and promotions, driving sales interest.
- Cultivated professional relationships with customers, enhancing loyalty and retention.
- Addressed customer inquiries by providing accurate information and support in a timely manner. and resolved issues promptly.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective actions such as restocking or reorganizing products.
- Coordinated with team members to streamline inventory restocking processes.
- Participated in training new associates on store procedures.
Education
High School Diploma -
South Central High School
Winterville, NC2022-06
Skills
- POS Systems
- Attention to Detail
- Organizational Skills
- Problem Solving
- Supply Restocking
- Customer Service
- Guest Relations
- Excellent Communication
- Conflict Resolution
- Effective teamwork
- Phone and Email Etiquette
- Attention to detail
- Problem solving
Timeline
Technical Assistant
ECU Health
2025.01 - Current
Patient Escort/Transporter
ECU Health
2024.01 - 2025.01
Retail Sales Associate
Cracker Barrel Old Country Store Inc
2021.08 - 2023.11
High School Diploma -
South Central High School