Dedicated, Passionate and Creative individual who cares deeply about Humanitarianism, Music, Art, Culture and the Outdoors. Experienced Retail associate, Visual Story Teller and Skilled Musician/Composer.
"I see my life as an unfolding set of opportunities to awaken " -Ram Dass
Increased sales and customer engagement through strategically/creatively planned social media promotion. Strengthened clientele relations and created repeat business through excellent customer service. Handled cash credit/debit card processing. Visual Merchandising + worked as personal stylist to customers when needed. Implemented upselling techniques. Input new inventory. Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Reinforced policy changes, updates and health precautions related to Covid-19. Handled any customer conflict or resistance professionally and warmly resulting in praise/acknowledgment from my managers and a positive yelp review. Cash and Credit/debit card processing + returns and exchanges. Encouraged customers to sign up for the Kohls Credit Card and start their application process. I ranked highest in the month of January 2021 for Kohls Card sign ups out of any associate.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Professionally handled and processed customer returns/exchanges resulting in overall customer satisfaction. Modeled clothing and created content for the social media. Cash and debit/credit card processing, visual merchandising and cleaning responsibilities.
Provided guidance/direction to guests. Directed all calls to the appropriate department. Encouraged guests to purchase membership packages for the Botanical Garden. Greeted customers, helped locate merchandise and suggested suitable options. Cash and Credit/Debit card processing. Opening/ Closing Procedures. I was let go due to Covid-19 shutdowns.
Served as representation for CCF at small business meetings, fundraisers and events. Researched inspirational stories and non profits to highlight, write about and feature on their social media. Furthered my knowledge in Art and Art curation. Participated in Event/Party Planning. Decorated and focused on every detail to assist in creating an inviting, fun ambiance that fit each aesthetic accordingly. Met with CCF donors and worked with videographers to document for CCF.
Answered customer questions regarding sizing, accessories and proper care for merchandise. Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Visual Merchandised manniequins and worked as a personal stylist for customers if needed. Returns and exchanges. Cash and Credit/Debit Card processing.
Took measurements/proportions of garments and reported back to costuming team for adjustments. Wardrobe styled independently and with my manager for musicals. Gathered the appropriate props/accessories to authenticate the characters and create the desired look. Took photos of props and costumes to send to clients. Did photography for the Theater Company website and my personal portfolio. Sewed appliques and finishing touches of my choice onto garments. Used sewing and interlocking machines.
Worked independently by cleaning, managing the cash register and product merchandising. Kept track of sales at both shops daily to correctly document totals. Cash and Debit/Credit card processing.
Monitored fitting rooms and put go backs out on the sales floor after adjustments. Organized shelves/racks and folded clothing to maintain store visual appeal, engaged customers and promote specific merchandise.
Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests. Answered customer questions and pointed individuals in right directions. Directed phone calls to the appropriate department. Checked customer receipts and checked in all musical instruments. Cleaning responsibilities.
Microsoft Word, Microsoft Movie Editor, Outlook, Powerpoint, Excellent Customer service skills, Excellent Communication skills, Social Media Marketing
Wardrobe Styling , Fashion illustration, Vast knowledge in fashion history, Costuming, Modeling, Creative Direction, Basic Sewing skills, Skilled Saxophonist, Music Composition, Vinyl records curation, Chinese/Mandarin ( minimal fluency, in pursuit of complete fluency )