Brie Morton
Trevor
Summary
Dynamic retail professional with a proven track record at American Eagle Outfitters, excelling in customer engagement and conflict resolution. Recognized for enhancing customer satisfaction through personalized recommendations and efficient stock replenishment. Adept at operating POS systems and maintaining a professional appearance, consistently achieving sales targets in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Worker
American Eagle Outfitters, Inc
07.2024 - Current
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
Sales Associate
Copper and Lace
07.2022 - 09.2023
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
- Developed strong product knowledge, enabling efficient assistance in customer inquiries and decision-making processes.
Busser
Cop of Joe
05.2022 - 08.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Associate of Science - Communication Sciences And Disorders
University of Wisconsin Stevens Point
Stevens Point 05-2027
High School Diploma -
Wilmot Union High School
Wilmot, WI 01-2024
Skills
- Customer engagement
- Stock replenishment
- Store maintenance
- Merchandise display
- Product recommendations
- Goal-oriented mindset
- POS system operation
- Sales target achievement
Timeline
Retail Sales Associate Worker
American Eagle Outfitters, Inc
07.2024 - Current
Sales Associate
Copper and Lace
07.2022 - 09.2023
Busser
Cop of Joe
05.2022 - 08.2022
Associate of Science - Communication Sciences And Disorders
University of Wisconsin Stevens Point
High School Diploma -
Wilmot Union High School
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