BrieAnna Struwve

I am currently a CNA. I took a class in 11th grade that was a semester long, and it taught me how to care for residents in a safe and proper way. I also got extra training when I started working at Eastwood. Walker Methodist provided free training for 2 weeks. After all the training, I have learned how to professionally provide assistance with activities of daily living, including bathing, dressing, and grooming. I assist patients in ambulation and transfers using proper body mechanics. I observe patients for any physical or emotional changes, and I assist with range of motion exercises, and any other rehabilitative activities. As a CNA, I also maintain a clean, safe environment for the patient. I am always making sure I provide assistance with eating, shaving, and oral hygiene to promote healthy habits and overall wellness.

• Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
• Replenished condiments, utensils, napkins, straws as necessary throughout shift.
• Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
• Managed multiple tasks simultaneously while remaining organized under pressure.
• Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Took orders for food and drinks and delivered them to guests.
• Communicated daily specials to customers.
• Bussed tables as needed during peak hours.
• Maintained a clean work station by restocking supplies, wiping down counters.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Took orders for food and drinks and delivered them to guests.
• Communicated daily specials to customers.
• Bussed tables as needed during peak hours.
• Maintained a clean work station by restocking supplies, wiping down counters.

• Assisted customers over the phone regarding store operations, product information and order placement.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Built and maintained productive relationships with employees.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Processed returned merchandise by strictly following store return and exchange procedures.