Brieanne Stanton
Dearborn Heights,MI
Summary
Goal oriented manager with distinguished experience sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
Work History
Insurance Sales Manager
AAA Auto Club Group
03.2022 - Current
- Lead, coach, and develop a team of licensed insurance sales professionals to deliver member centric, consultative insurance solutions aligned with AAA’s brand promise and service standards.
- Drive sales performance and revenue growth by setting clear expectations, monitoring KPIs, and executing data driven strategies to improve conversion, retention, and cross sell outcomes.
- Translate corporate and regional business objectives into actionable sales plans, ensuring alignment with organizational priorities and consistent execution.
- Foster a culture of accountability, engagement, and continuous improvement through regular coaching, performance feedback, and talent development planning.
- Ensure compliance with state insurance regulations, AAA policies, and quality standards, proactively managing risk and maintaining audit readiness.
- Partner cross‑functionally with operations, underwriting, and member services to enhance end‑to‑end member experience and optimize operational efficiency.
- Utilize performance analytics and reporting to identify trends, address gaps, and implement targeted coaching and process improvements.
- Model AAA leadership behaviors, demonstrating integrity, professionalism, collaboration, and a member‑first mindset in all interactions.
- Role playing exercises to improve agents' sales effectiveness and overcome objections
- Guided agents property and casualty insurance licensing renewal processes.
Insurance Sales Agent
AAA Auto Club Group
11.2017 - 03.2022
- Deliver member focused, consultative insurance solutions by assessing individual needs and recommending appropriate coverage aligned with AAA’s trusted brand and service standards.
- Drive sales growth and retention by producing new business, renewing existing policies, and identifying cross‑sell opportunities across auto, home, renters, life, umbrella, and specialty lines.
- Provide an exceptional member experience through clear education on coverage options, policy benefits, pricing, and risk protection.
- Consistently meet or exceed individual sales, quality, and productivity goals through effective needs analysis, objection handling, and relationship based selling.
- Maintain strict adherence to state insurance regulations, licensing requirements, and AAA compliance and ethical standards, ensuring accurate and compliant policy issuance.
- Utilize CRM systems, quoting platforms, and lead management tools to manage pipelines, follow up on opportunities, and maximize conversion rates.
- Participate in ongoing training, coaching, and performance feedback to strengthen product knowledge, sales effectiveness, and regulatory awareness.
- Partner collaboratively with leadership and internal teams to support branch goals, operational efficiency, and continuous improvement initiatives.
- Represent AAA with professionalism, integrity, and accountability, reinforcing member trust and long‑term loyalty.
Sleep Associate
Sleep Number Corporation
10.2016 - 11.2017
- Guide customers through selling process to identify personalized sleep number setting.
- Identify customer requirements and propose effective sleep solution recommendations aligned with individual sleep challenges and concerns.
- Present a range of mattresses and bed furniture to illustrate different assembly methods for achieving perfect sleep solutions.
- Provide outstanding customer service while establishing rapport with customers via follow-up calls during initial year after purchase
Education
Bachelor of Science - Psychology
Western Michigan University
Kalamazoo, MI06-2016
Skills
- Change management
- Team building
- Problem solving abilities
- Strong leadership
- Product knowledge
Timeline
Insurance Sales Manager
AAA Auto Club Group
03.2022 - Current
Insurance Sales Agent
AAA Auto Club Group
11.2017 - 03.2022
Sleep Associate
Sleep Number Corporation
10.2016 - 11.2017
Bachelor of Science - Psychology
Western Michigan University