Trained new employees on the restaurant's practices, culture, and procedures in order to maximize job satisfaction and productivity
Established and enforced performance and service standards to maintain a consistent, high-quality environment dedicated to customer satisfaction
Bartender/Server/Server Trainer
Uptown Cafe
09.2019 - 11.2023
Worked under pressure in a fast-paced environment with lots of distractions and interruptions
Resolved issues in a professional and timely manner, resulting in higher customer satisfaction ratings.
Surgical ICU Registered Nurse
Indiana University Hosoital
04.2023 - Current
Provided direct patient care of complex, critically ill patients including but not limited to surgical ENT reconstruction, gastro intestinal surgeries, urological repair, thoracic surgeries.
Managed complex medication regimens by administering IV medications, titrating drips based on clinical parameters including but not limited to vasoactive drips and sedation, epidural management and monitoring for potential adverse reactions
Trained and coached new employees on protocols and best practices to promote healthy unit culture and best patient outcome
Assisted surgeons during bedside procedures such as central line insertions, tracheostomies, chest tube placement and thoracotomies ensuring proper set-up and maintenance of aseptic techniques
Banquet Waitress/ Bartender
Conrad Hotel
06.2021 - Current
Evaluated meal preparation to ensure that special orders were created and that cooking procedures were followed
Created orders, documented special requests, and followed up with kitchen staff to ensure high-quality service and minimize complaints
Assigned work tasks and coordinated the activities of dining room personnel to provide prompt and effective service to patrons.