Brielle Haralson
Bordentown,NJ
Summary
At Town and Country Diner, I excelled in a fast-paced environment, demonstrating exceptional customer service and cash handling abilities. My proactive approach and strong work ethic significantly enhanced guest experiences, fostering a loyal customer base. Skilled in multitasking and team collaboration, I played a key role in streamlining operations and improving service efficiency.
Overview
5
5
years of professional experience
Work History
Server/Hostess
Town and Country Diner
03.2018 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Used cash registers and credit card machines to cash out customers.
Education
Bordentown Regional High School
Bordentown, NJSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Front-of-house display creation
- Team Player
- Warm and Friendly
- Courteous Phone Demeanor
Timeline
Server/Hostess
Town and Country Diner
03.2018 - 07.2023
Bordentown Regional High School
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