Brielle Henninger
Medford,OR
Summary
Dynamic retail professional with robust experience and readiness for diverse responsibilities. Proven track record in providing exceptional service, managing tasks efficiently, and supporting team goals. Strong organizational skills, adaptability to changing demands, and reliability in delivering consistent results. Skilled in customer service, inventory management, and administrative tasks, with focus on teamwork and effective communication.
Overview
12
12
years of professional experience
Work History
All Purpose Clerk
Albertsons
Medford, OR
01.2024 - 12.2025
- Assisted customers with inquiries, providing exceptional service and resolving issues efficiently.
- Operated point-of-sale systems, processing transactions accurately and swiftly.
- Processes by bagging groceries efficiently while assisting cashiers in handling transactions swiftly.
- Improved customer satisfaction by providing efficient and accurate service in various departments.
- Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
Lead Barista
Bad Ass Coffee Company Crater Lake
Medford, OR
04.2018 - 07.2018
- Opened and closed the stand.
- Trained and mentored junior baristas in coffee brewing techniques and equipment usage.
- Developed and implemented efficient workflows to enhance team productivity during peak hours.
- Conducted regular quality checks on beverages, maintaining consistency in taste and presentation.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
Full Time Assistant Manager
Pacsun
Medford, OR
08.2017 - 03.2018
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
- Supported staff scheduling and payroll processes, ensuring compliance with labor regulations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Retail Sales Associate
Sprint
Grants Pass, OR
01.2017 - 09.2017
- Maintained inventory records, contributing to efficient stock management practices.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Full Time Assistant Manager
Rue21
Grants Pass, OR
09.2015 - 11.2016
- Assisted in daily operations, ensuring efficient store workflow and optimal customer service.
- Analyzed sales data to identify trends and recommend adjustments for improved sales outcomes.
- Executed visual merchandising strategies to enhance product visibility and drive sales.
- Collaborated with management to develop promotional strategies and improve store performance.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
Part-time Assistant Manager
Rue21
Grants Pass, OR
07.2015 - 09.2015
- Assisted in daily operational management, ensuring efficient store performance and customer satisfaction.
- Collaborated with team members to execute visual merchandising strategies, enhancing product presentation and sales appeal.
- Supported inventory management processes, including stock replenishment and organization of merchandise displays.
- Trained new staff on operational procedures and customer service standards, fostering a cohesive work environment.
Retail Sales Associate
Rue21
Grants Pass, OR
11.2013 - 07.2015
- Assisted customers in product selection, enhancing overall shopping experience.
- Operated cash register, ensuring accurate transactions and customer satisfaction.
- Organized merchandise displays to optimize store layout and increase visual appeal.
- Provided product knowledge to customers, improving sales through informed recommendations.
Education
High School Diploma -
Hidden Valley High School
Grants Pass, OR06-2015
Skills
- Customer service
- Critical thinking
- Active listening
- Customer relations
- Computer proficiency
- Conflict resolution
- Payment processing
- Product knowledge
- Sales expertise
- Service upselling
- POS systems expert
- Teamwork and collaboration
Timeline
All Purpose Clerk
Albertsons
01.2024 - 12.2025
Lead Barista
Bad Ass Coffee Company Crater Lake
04.2018 - 07.2018
Full Time Assistant Manager
Pacsun
08.2017 - 03.2018
Retail Sales Associate
Sprint
01.2017 - 09.2017
Full Time Assistant Manager
Rue21
09.2015 - 11.2016
Part-time Assistant Manager
Rue21
07.2015 - 09.2015
Retail Sales Associate
Rue21
11.2013 - 07.2015
High School Diploma -
Hidden Valley High School