Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Provided exceptional customer service and maintained a positive attitude.
Supervised and led employees to maintain productivity and customer service levels.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
Maintained accurate and up-to-date inventory records.
Investigated discrepancies between physical count and computer records.
Utilized barcode scanners to quickly update inventories in the system.
Unpacked and examined incoming shipments to confirm consistency with records.
intake orders through metric
Entrance Clerk/Cashier
Play House Lounge
Romulus, MI
07.2021 - 10.2023
Verification checks for age limits
Collects entrance fees
Security Checks (for women)
Cash handling details
Tally tills at the end and of the night
Performance Closing duties.
Waitress/Food Runner
Bar 7
Southfield, MI
01.2021 - 02.2022
Service customers by taking orders and ensuring their service is great
Assisted in running take out orders and food preparations.
Cannabis Consultant
THC Detroit
01.2021 - 07.2021
Assist clients with the purchase of cannabis products
Recommended suitable products to fit clients needs
Provide insight to new trends, products and strains.
Assistant Supervisor/Sales Representative
Genie Hookah
02.2020 - 01.2021
Open/Close store
Balanced employees schedule and work hours
Ensured duties were followed
Sold all Hookah products and accessories while encouraging upsales.
Senior Cannabis Consultant
Green Genie Provisioning Center
09.2017 - 12.2020
Maintain the flow of the sales floor to ensure all budtenders are carrying out their duties
Directly report any customer issues, technical problems and product defects to MOD
Have the ability to teach and/or pass gained knowledge to team members, customers and patients
Assist clients with the purchase of cannabis products.
Cannabis Consultant
420 Dank
01.2017 - 09.2017
Assist clients with the purchase of cannabis products
Recommended suitable products to fit clients needs
Provide insight to new trends, products and strains
Maintained good customer service.
Education
General Education Degree -
Royal Oak High School
01.2012
Skills
Knowledgeable in understanding all aspects of cannabis, cannabis products, cannabis guidelines as well as the different means of consumption, while possessing the ability to communicate my knowledge to clients, staff members and vendors
Awards
Awarded for perfect attendance for 4 consecutive years.