Brielle Vande Hoef
Hull,IA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Events and Front of House Manager
The Ridge Grill
Sioux Center, IA
06.2023 - Current
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Coordinated and allocated equipment, supplies and staff for events.
- Conferred with customers to gather event requirements and explore opportunities.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Assigned work tasks and activities, prepared schedules and managed staffing.
- Coached staff on strategies to enhance performance and improve customer relations.
Waitstaff/Bartender
The Ridge Grill
Sioux Center, IA
05.2022 - 05.2023
- Ensure customer requests are met through effective communication.
- Communicate with customers to build a growing relationship and higher customer retention rate.
- Collaborate with coworkers to ensure great customer service.
- Deliver food and drinks to customers as ordered.
- Keep the facility organized by cleaning up after events and customers.
Intern: Office Support
Van Bruggen & Vande Vegte P.C.
Orange City, IA
01.2023 - 05.2023
- Assisted with clerical tasks such as scanning, filing, and organizing documents
- Entered client data and information into the organization’s database
- Scheduled appointments/meetings on multiple platforms by communicating with clients and employees
- Processed complex tax returns
- Greeted visitors, answered the phone, and directed calls
- Packaged and sent out private tax information.
Lifeguard, Front Desk, Swim Lessons Instructor
All Seasons Center
Sioux Center, IA
02.2019 - 09.2021
- Productive and efficient guarding through extensive training
- Thoroughly planned lessons and taught children patiently
- Assisted patrons with checking-in and registering
- Taught and communicated openly with new employees on how to be efficient.
Front Desk Attendant
Snap Fitness
Sioux Center, IA
11.2020 - 05.2021
- Assisted customers through the sign-up process and through tours
- Cleaned daily to organize the facility
- Filed financial and account charges.
Education
Associate of Arts - Administrative Assistant
Dordt University
Sioux Center, IA05.2023
Skills
- Adaptability
- Adobe Acrobat
- Business Agendas
- Communications
- Event Coordination
- Meeting Minutes
- Microsoft Excel
- Microsoft Office
- Microsoft Teams
- Microsoft Word
- Outlook
- Practice Creative Suite
- Problem-Solving
- Time Management
- Travel Arrangements
- Zoom
Timeline
Events and Front of House Manager
The Ridge Grill
06.2023 - Current
Intern: Office Support
Van Bruggen & Vande Vegte P.C.
01.2023 - 05.2023
Waitstaff/Bartender
The Ridge Grill
05.2022 - 05.2023
Front Desk Attendant
Snap Fitness
11.2020 - 05.2021
Lifeguard, Front Desk, Swim Lessons Instructor
All Seasons Center
02.2019 - 09.2021
Associate of Arts - Administrative Assistant
Dordt University
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